You may have heard of us – Ashley and Martin (that's right, the hair people). We have been around for 60 years supporting our patients on their hair regrowth journey and we are pretty excellent at what we do! We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide. Job Description This is a Permanent Full-Time Position! Based in our Melbourne clinic located in Southbank, the successful candidate will be available to work the roster below. The ability to work in our other Victorian clinics would be beneficial but not essential. Rostered Hours: Monday 9am - 5pm Tuesday 9am - 4pm Thursday 9am - 7pm Friday: 9am - 5pm Saturdays 8:30am – 12:30 pm (Ad hoc) Why you'll love working here: Be a customer service hero: We provide comprehensive training (in-person and online!) to set you up for success. Your friendly smile, can-do attitude, customer service and administration experience are all you need to bring. Boost your income: On top of your hourly rate, you'll have opportunities to earn monthly and quarterly bonuses! Wellness matters: We take your well-being seriously. After your first year, our Wellness Program reimburses you for gym memberships, healthy activities, and even gives you dedicated "wellness days" off! Coffee breaks with colleagues? Yes please! We have a fun team culture and celebrate connections. We even subsidize your quarterly coffee and lunch catchups! Desired Skills and Experience Why we want you: You have basic receptionist/administrator skills You have excellent verbal and written communication skills You know your way around a computer & are great with learning new technology You enjoy working directly with people, both within your own team and with our valued patients You are driven to build a long-term career utilising your existing skills to enhance our patient's experience and develop new skills in the process Does this sound like what you have been looking for? Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking! You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.
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