Receptionist/Administrator For Speech Pathology Practice

Details of the offer

About Us:
At All Adelaide Speech Pathology, we're more than just a practice; we're a community.
As an independent, locally owned boutique speech pathology service, we offer both in-clinic and mobile support to clients across the wider Adelaide region.
Our mission is simple: we believe everyone has the potential to improve, and our therapy should be individualised and engaging.

We're proud of our supportive and friendly clinic environment, where diverse backgrounds and experiences come together to create a dynamic learning atmosphere.
We prioritise a positive culture and a healthy work-life balance for all our team members.

The Role:
As our Receptionist, you'll be the heart of our practice!
This part-time position starts as casual, with the potential to become permanent.
You'll be the first point of contact for our clients, so we're looking for someone warm, friendly, and professional who can truly represent All Adelaide Speech Pathology.
If you're proactive, highly organised, and enjoy a chat (and handing out stickers to our younger clients), we want to hear from you!

Key Responsibilities:
Open the practice and warmly welcome clients.
Manage phone calls, emails, inquiries, appointments, and billing/payments.
Arrange and follow up on service agreements for clients.
Handle account and invoice management (NDIS, Medicare, private).
Conduct weekly reconciliations and interpret data.
Generate pay receipts for therapists.
Assist with marketing and advertising efforts.
Maintain a clean and inviting clinic environment.
Liaise with health staff, referrers, and third-party providers.
Support various ad-hoc projects as needed.
Availability: Monday to Thursday from 9 am – 1 pm (with some flexibility).
Who We're Looking For:
Previous experience in Allied Health or Medical reception (NDIS knowledge is a plus!).
Accurate invoicing and account management skills.
Proficiency with computers and confident using web-based software applications.
A knack for exceptional customer service and maintaining clinic procedures.
Strong multitasking and problem-solving abilities, with minimal supervision.
Excellent communication skills, both oral and written.
A keen eye for detail and a proactive, positive attitude.
A strong work ethic.
What We Offer:
Onsite training for our practice management software (Power Diary); experience is a bonus!
Competitive pay based on the Health Professionals and Support Services Award, commensurate with your experience.
Opportunities for growth into a more senior position for the right candidate.
Why Join Us?

This is a fantastic chance to be part of a modern, friendly practice in a convenient location.
If you're excited about this opportunity, we'd love to hear from you!
Please send your resume and a brief cover letter outlining your suitability to .

Note: Only shortlisted candidates will be contacted.
Administrative experience is essential.

Job Type: Part-time
Pay: $20,000.00 – $50,000.00 per year
Expected hours: 16 per week
Experience:
Admin: 1 year (Required) Work Authorisation:
Australia (Required) Work Location: In person
Expected Start Date: 13/01/2025
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