Receptionist & Administrative Assistant – Gifted Education Leading after-school programs for gifted children Supportive, high-paced environment Join a professional team at Baulkham Hills About us The Swot Shop has delivered programs to academically gifted children for over 30 years.
Many thousands of exceptional students have enjoyed the stimulation and challenges offered by our enrichment and extension programs.
Students develop their critical thinking and problem-solving skills and nurture their love of learning with like-minded peers.
Our programs are taught by qualified teachers who make learning academically challenging, engaging and fun.
Operating after-school hours during the week and on weekends, we run a busy operation that requires flexible, motivated staff who love education and thrive at a high pace.
The role We are looking for a receptionist / administrative assistant to our join our Customer Service team at Baulkham Hills.
This role will provide exceptional service to our parents and children and offer high-quality administrative support to our team.
In this role, you will help at the front desk and provide welcoming services to the many hundreds of children and families who attend our programs each week.
You answer incoming emails and phone calls and help with follow up calls to existing customers and potential new customers.
You will also assist with the printing of program materials, data entry and processing of test results as well as preparation of educational equipment and other administrative duties.
The role is casual or part time three days a week with approximately 20-25 hours per week mainly during school terms.
Work patterns will include evening and at times weekend work.
Start is from Term 1, 2025 with induction and training in the last week of January.
Applications close 12 January 2025.
About you You are likely to have experience from and excelled in a busy front desk position in an education or health care setting.
Here, you have attended to the needs of children and adults and performed a broad range of administrative duties to an excellent standard.
You take pride in your work, have excellent attention to detail and are used to working within a Microsoft and ideally also Google Workspace environment using Word and Excel.
Qualifications and skills:
Excellent verbal and written communication skills.
Organisation and administration skills with excellent attention to detail.
Child-friendly and positive mindset Quick learner with an interest in education.
Able to manage changing demands and competing priorities.
Ability to remain calm and pleasant under pressure.
Digitally literate - high proficiency in using Microsoft Office 365, including Excel.
Flexible and able to work outside normal business hours and weekends.
Valid Working with Children Check.