Receptionist/Administration Officer (Merredin)

Right at Home is a leading home care provider with over 512 offices around the world. We provide a wide range of care services all designed to help our clients stay in their homes. Our home care services include companion, personal, nursing, respite, transportation, aged, disability, transitional, 24 hour, and palliative care. Our mission is to improve the quality of life for those we serve.
We require a passionate and dedicated Receptionist/ Administration Officer to coordinate the day-to-day functions of our Merredin
office. About the role:
The Receptionist /Administration Officer works closely with the Team Leader and Care Manager to support the daily operations of the facility. These activities can include customer relations, finance, rostering, purchasing, and records management. Previous experience within the care sector is desirable; however, we are willing to consider applicants from all backgrounds with a broad skill set. The Office Administrator will be responsible for:
Answering the phone in a professional and courteous manner and directing enquiries to the appropriate department and office. Greeting clients and carers as they walk into the office. Speaking with clients and their families regarding our services. Assisting the HR department with recruitment, including scanning, filing, and emailing documents. Liaising with all office staff of Right at Home Kalgoorlie, Wheatbelt, Merredin, Toodyay, and Perth Eastern Southern Suburbs. Performing any other administrative duties as directed by management.
Qualifications:
Empathetic, passionate, and caring. Ability to work autonomously and as part of a team. Experience in a similar role. Experience with standard computer programs and the ability to quickly learn new programs. Ability to maintain a high level of professionalism and confidentiality. A basic understanding of the Aged Care, Disability, and/or Health systems. Customer service experience in the industry.
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