Administration Officer/Receptionist Permanent Part Time - 38 hours per fortnight (5 days per fortnight) | Allied Health and Ambulatory Care Department Stawell About the Role: Grampians Health Stawell is seeking an Administration Officer/Receptionist to support the Allied Health and Ambulatory Care departments.
This role will involve providing general reception and administrative duties across various programs, including customer service, appointment management, banking, supply ordering, and general office functions.
The position will ensure the smooth running of services at multiple locations.
Key Responsibilities: Provide general receptionist and clerical support, ensuring smooth transitions for consumers through services, including registration, appointment scheduling, and waiting list management.
Respond to consumer inquiries, demonstrating high-level interpersonal and communication skills.
Manage office supplies and stock, maintain neat and organised office/clinic environments.
Handle financial tasks such as collecting fees, banking, and completing financial reconciliations.
Maintain clear and accurate documentation, including medical, administrative, and financial records, and support data entry and reporting.
Skills and Experience: We are seeking a candidate who thrives in fast-paced environments, is passionate about delivering high-quality customer service, and possesses excellent IT skills.
Essential: Previous experience in customer service, ideally within a healthcare setting.
Strong verbal and written communication skills.
Proficiency in Microsoft Office, Excel, and Outlook.
A positive, proactive work ethic and the ability to work independently and as part of a team.
Strong attention to detail and accuracy in data entry and general administration.
Demonstrated ability to communicate effectively with customers, clients, colleagues, and suppliers.
Desirable: Knowledge of medical terminology and experience in medical clinic administration.
To see a full copy of the Position Description please click here If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying We're actively seeking candidates for this role and will review applications as they are submitted.
Applications will close when the position is filled.
Interested: Click APPLY - Applications must include a cover letter and current resume.
If you wish to discuss the role prior to applying, contact Lizz Antony , via phone on 03 5358 8531 for a confidential discussion.
About Grampians Health Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs.
We strive to enhance services and careers, providing quality healthcare to rural and regional communities.
Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Culture & Benefits Flexible work arrangements and purchase leave opportunities Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays Access to Staff Fitness program Staff rewards and recognition programs Stawell Region Stawell is a small town, with a big heart.
Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind.
We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders.
Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.
If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you.
To learn more about Stawell please click – Visit Stawell Diversity and Inclusion All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.
Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.