Stacks Law Firm, Tamworth is looking for a receptionist. We are considering a full time permanent and/or a temporary 12 month role.
Stacks Law firm, Tamworth has a strong reputation for delivering exceptional legal services to our clients, we pride ourselves on our professionalism, expertise, and commitment to excellence. Our firm fosters a collaborative and supportive work environment, where talented individuals can thrive and make a significant impact. We are currently seeking a dynamic and personable Receptionist to join our team.
Role Overview As the Receptionist at Stacks Law Firm, you will play a crucial role in creating a positive and professional first impression for our clients and visitors. Your warm and engaging personality, combined with your exceptional organisational and administrative skills, will contribute to the smooth running of our busy law firm. You will be responsible for handling incoming calls, managing the reception area, and providing exceptional customer service to all individuals who interact with our firm.
Key Responsibilities Greet clients, visitors, and staff in a friendly and professional manner, ensuring they feel welcome and attended to promptly.
Answer incoming phone calls, transferring them to the appropriate individuals and taking accurate messages when necessary.
Maintain a clean and organised reception area, ensuring it reflects the high standards of our law firm.
Schedule and coordinate appointments, meetings, and conference rooms, while managing any changes or conflicts efficiently.
Assist with general administrative tasks, including sorting and distributing mail, managing correspondence, and maintaining office supplies.
Collaborate with the administrative team to ensure smooth office operations and provide support when needed.
Manage the firm's safe custody facilities.
Requirements To be considered for this position, you must possess the following:
Demonstrated experience working in a corporate office environmentOutstanding interpersonal and communication skills, with the ability to engage and build rapport with a diverse range of clients and colleagues.Proven ability to handle unexpected situations and adapt quickly to changing priorities in a fast-paced work environment.Strong problem-solving skills, self-motivation, and the ability to work independently with minimal supervision.Demonstrated commitment to delivering high-quality work and willingness to go the extra mile to ensure client satisfaction.Proven ability to work collaboratively with colleagues at all levels, fostering a positive and supportive work environment.Application Process If you believe you possess the skills and qualities we are looking for, we would love to hear from you.
To apply for the position of Receptionist at Stacks Law Firm, please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team to Anneka Frayne, [email protected] Employer questionsYour application will include the following questions:
Do you have customer service experience?