Receptionist /Administration Assistant

Receptionists (Administration & Office Support) Mint Airconditioning & Refrigeration are a family owned and operated company specializing in residential and commercial Installations and servicing of Airconditioning and Refrigeration equipment.
About the role As a family business, we are seeking a vibrant individual with excellent customer service skills for a full-time position based in Fyshwick ACT who is available for an immediate start. The role is in a fast-paced environment, so the applicant will need to be able to adapt quickly. The successful candidate must have excellent customer service skills, impeccable attention to detail, initiative to problem solve and think outside the box, multitask, excellent time management skills, and a high level of verbal and written communication skills. Must also be honest and reliable with a positive bubbly outlook.
The role is critical within our office.
Key Role Responsibilities include but are not limited to: Attending to all incoming calls, customer emails, work orders, and communications.First point of contact for customers, general reception duties.Input of service data into internal database.Manage and update maintenance schedule for clients.Scheduling client appointments and confirming bookings.The successful applicant must have: Local knowledge of Canberra and surrounding areas.Polite and professional phone manner.Strong attention to detail, exceptional computer skills, and data entry skills.High level of time management skills with the ability to prioritize and multi-task.Ability to work both independently and as part of a team.Ability to work unsupervised and under pressure, at times.Intermediate knowledge of Microsoft Office.Knowledge of Simpro is preferable but not essential.If you are interested in applying for the position, please send via email a resume and a short cover letter to ******.
Please note: Only shortlisted candidates will be contacted.
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