About Nova
NOVA Entertainment is Australia's fastest growing audio entertainment business, creating experiences loved and shared by audiences. NOVA Entertainment owns and operates the Nova Network, the most listened to metro network in Australia, which includes Nova 96.9 Sydney, Nova 100 Melbourne, Nova 106.9 Brisbane, Nova 93.7 Perth and Nova 919 Adelaide, in addition to Australia's premium intimate live music brand, Nova's Red Room.
NOVA Entertainment also owns and operates Australia's feel-good station, smoothfm in Sydney, Melbourne, Brisbane, Adelaide and Perth, the talk station FIVEaa in Adelaide, Star 104.5 on the NSW Central Coast and the DAB+ stations - smoothfm, smooth Relax, smooth 80s, smooth Vintage, Nova Throw Backs, Nova 90s, Nova Noughties and Coles Radio.
The company's broadcast offering is complemented by a range of on-demand assets across digital, social, mobile, including the NOVA Entertainment Podcast Network, which brings together the largest stable of accessible talent in the country to create a suite of quality podcast content that connects audiences and brands.
Our values are integral to who we are. We believe in creating and working in an environment that supports Unwavering Unity, Relentless Curiosity and Radical Empathy
The Opportunity
We are excited to welcome a new receptionist/administration assistant to our team based at our Pyrmont Studios. This role requires you to be physically present 5 days a week but that's ok because you will be welcoming all sorts of amazing people through our doors including studio guests, podcasters, and clients.
Reporting to the Sydney Office Manager, your key duties will include:
• Providing professional front office & administrative duties
• Manage a multiple phone line system – answer, forward, message and general enquiries
• Meet and greet all visitors ensuring compliance with our visitor protocols
• Manage NE's 'Contact Us' forms
• Manage incoming and outgoing mail including arranging local & interstate couriers
• Open and close reception (our reception hours are 8.30-5.30)
• Proactively manage office housekeeping/stock inventory management including kitchen and stationary supplies
• Proactively check tidiness and safety standards or reception area and wider office.
• Manage distribution + recording of listener prizes (data base management)
• Provide assistance where required with Team Meet (our fortnightly meeting for all Sydney Staff)
• Provide admin and business support to Market Lead and Office Manager when required.
• As a part of the National Reception Team manage all calls allowing for each team member's coordinated breaks, personal + annual leave, or if required to work on admin/project tasks where they are unable to answer phones. This will require regular communication between the National Receptionist/Admin Team.
• Attend monthly National Reception/Admin Team meetings.
• Be an active member of and provide support to our Culture Club and assist with event management for station events & activities
• Be an active member of our Fire Warden and First Aid Teams (training provided)
What can you bring?
• A love of administration and customer service!
• Previous experience in a reception/general administration/office management role
• Capability to be proactive and innovative.
• Demonstrate proficiency with MS Office skills – Outlook, Excel, Word, PowerPoint, Teams Chat
• Excellent communication and interpersonal skills – you'll be responsible for managing the front-line relationships in a professional and prompt manner.
• Exceptional attention to detail, organisational and time management skills.
• Ability to carry out multiple duties autonomously, and work effectively in a team environment
Why you will love working at NOVA
• This is a full-time, on-site position located in our Pyrmont studios
• Additional leave days: Anniversary & Loyalty leave, Give-back Leave, Mental Wellbeing days, Paid Parental Leave (one of the best programs in Australia)
• Access to Learning and Development programs & internal opportunities - such as Future Women Scholarships, Internal Mentoring Program etc
• Access to health and wellbeing initiatives (Nova's Life+ & Employee Assistance Program, mental health training programs, discounted memberships etc).
• Frequent staff lunches, survey celebrations & an in-house bar!
• Access to the BEST events in town
• Plus, a whole lot more!
HOT TIP - you will be asked about our audio products and what you love about NOVA so make sure you log in to the Nova Player
Nova Entertainment Diversity & Inclusion Commitment:
The Aim:
Promote a diverse workforce that invites people of all backgrounds to work and grow with us in their own unique way.
How we do it:
• Providing a work environment that embraces and values Diversity, Equity, and Inclusion
• Supporting candidates that may have diverse needs by providing reasonable adjustments ensuring each candidate can put their best efforts into their application.
• By being allies of the LGBTIQA+ community and members of the Welcome Here initiative
• By utilising our membership and guidance of the Diversity Council of Australia
@welcomehereproject #FollowTheRainbow #ACONWelcomeHere
What's next?
• Only successful applicants will be contacted.
• Our interview process will involve a telephone interview initially followed by up to 2 face-to-face interviews
• Police Checks may be required.
• No Agencies
Please reach out during the application process if you think you may require any considerations for the recruitment process.
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