Full-time 38 hours per week, Ongoing Warrnambool Campus $59,598 per annum, plus superannuation As one of the first points of contact with South West TAFE, the Reception Officer fulfils an important public relations and customer service role.
The Reception Officer responds to course enquiries, provides course information and discusses details relating to prerequisite requirements, qualifications, and the application and enrolment procedures.
There may be a requirement to refer potential students to other relevant staff.
The role works cooperatively with both internal and external clients and with a range of staff across all campuses.
The Reception Officer is integral to South West TAFE's enquiry and application processes and supports the Team Leader - Reception with the planning and implementation of SWTAFE administrative services at each of the relevant campus locations.
The must haves Mandatory requirements Completion of Certificate III or year 12 and demonstrated relevant experience or equivalent relevant experience.
Lesser formal qualifications and relevant knowledge of the job or experience may be considered.
High level of digital literacy.
Current Drivers Licence Ability to obtain an Employee Victorian Working and a Children and satisfactory Police Check Highly desirable requirements A Certificate IV in Business, Business Administration or Financial Services and/or equivalent relevant industry experience.
Lesser formal qualifications and relevant knowledge of the job or experience may be considered Experience or an understanding in relevant industry software and programs (e.g.
Customer Relationship Management systems) About us SWTAFE is the leading vocational education provider in South West Victoria.
We offer a diverse range of courses across various industry sectors, spanning from healthcare and business, to trades, technology, arts and agriculture and more.
We are committed to ensuring our graduates are well-prepared to navigate the challenges of the dynamic job market of today, and are equipped with the skills build a successful future career.
As a place to work, we strive for a supportive, diverse workplace culture that encourages personal and professional growth, and in 2023 SWTAFE was ranked #1 in the Victorian TAFE sector for staff satisfaction.
What we can offer you Priority applications to a Warrnambool council-run day care facility Fun social club with health and wellbeing activities Employee recognition program Continuous opportunities for tailored learning and development Accessible Employee Assistance Program including an easy to navigate app SWTAFE is Great Place to Work certified, as voted by our own people.
We strive to cultivate a culture of inclusivity, collaboration, and respect, where every team member feels valued, empowered, and inspired to do their best work.
Any Questions?
Please contact: Carol McDonald , Team Leader- Reception – Student experience 0355648784 ****** A full position description is available from the Careers at SWTAFE webpage.
Applications close: Sunday, 26 January 2025 Successful applicants will require a Working with Children Check and a National Police Record Check.
How to apply If this role resonates with you and you have the necessary skills and experience, then we would love to hear from you.
To apply for the role, please click 'Apply for this job' and provide a copy of your current resume and cover letter, which addresses the key selection criteria outlined in the position description.
Don't forget that you can utilise the SEEK website for great advice and resources, from resume writing through to interview tips.
For local support in the South West with job readiness skills (from resume writing to interview tips), please contact the South West Skills and Jobs Centre.
http://www.swskillsandjobscentre.com.au/ Email: ****** Phone: 03 5564 8515 If you require any adjustments to assist you with your application, please contact South West TAFE's Recruitment Team on 03 5564 8711 or by emailing ****** South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment and embraces all forms of diversity.
We strongly encourage applications from people with a variety of attributes, including but not limited to: A person with a disability Aboriginal and/or Torres Strait Islander Culturally and linguistically diverse LGBTIQA+