Location: Brisbane Salary: AUD Industry StandardsWe currently have an opportunity for an energetic and enthusiastic Front of House Team Member to join our dynamic team in BrisbaneWe are seeking a customer experience champion who can help us deliver unscripted, personalised service in a corporate environment.This is an all-rounder role with a rotating roster across all areas.
If you are looking for a role where you can let your true colours shine and deliver the best possible service, look no further!
What will be involved in your day to day tasks?Provide an engaging on-brand welcome and farewell to all staff, clients and contractors entering the siteRegister visitors & staff using the designated site access management systemMaintain the corporate hospitality floors and ensure meeting rooms are in excellent conditionProvide support for meeting room bookingsManage flexible room set-ups, including moveable walls and manual handlingDeliver 5-star service for all catering and events in the front-of-house meeting rooms, including service throughout the event and post-event clean-upEnsure the reception area (desk and guest lounges) are clean and tidy at all timesWork closely with security teams to ensure the safety of the buildingAssist with administrative tasks as per the request from the tenantRecognise VIPs, guests and building staff and use their names wherever possibleProvide a service level beyond the tenant's expectations 'to go above and beyond'Look for ways to improve the tenant's experience of working within the buildingDeliver on WOW moments, which our visitors and clients will not forgetConduct Work Ready Audits to ensure compliance with safety and operational standardsAssist with facility coordination tasks, including liaising with maintenance teams and managing minor repairs or issues This position requires periods of walking, standing, sitting and/or manual handling.
You will have:Hospitality, corporate reception or premium airline experienceExceptional customer service attitudeStrong verbal and written skillsExcellent interpersonal and communication abilitiesA vibrant, adaptable personalityWe offer:Health services including 24/7 active health and emergency responseEmployee rewards program with retail vouchersCorporate wardrobe and dry cleaningPaid training and development opportunitiesPotential for career advancement within First ContactTo apply, click the "Apply Now" button and submit your resume and cover letter outlining your relevant skills and experience.#J-18808-Ljbffr
