Glenworth Valley Services Pty Ltd ABN: 42 658 080 810 T/A Glenworth Valley Wilderness Adventures WILDERNESS ADVENTURE EXPERIENCES | CAMPING & ACCOMMODATION | AGISTMENT | EVENTS 69 Cooks Rd, Glenworth Valley NSW 2250 p: 02 4375 1222 e: ****** www.glenworth.com.au Thank you for enquiring about our Permanent Part time Reception Adventure Consultant role at Glenworth Valley Wilderness Adventures (GVWA), Australia's largest horse riding and wilderness adventure centre.
About the business GVWA is a diverse, multi-award winning business specialising in adventure tourism activities such as horse riding, kayaking, quad biking, abseiling, laser skirmish and corporate team building activities.
We also offer camping and horse agistment services as well as corporate and wedding functions and deluxe eco accommodation to our range of experiences available on our 3000 acre wilderness property.
Who we are looking for We are looking for an outstanding Permanent Part Time Reception Adventure Consultant to join our friendly team who enjoys providing high quality customer service in a happy, welcoming, and professional manner.
The ideal candidate should be highly organised, have meticulous attention to detail, and enjoy being customer facing.
All applicants must be non-smoking and will be assessed using the answers provided in the GV application form and against the list of key result areas in the position description.
Position Description Title: Reception Adventure Consultant Reports to: Administration Manager Direct reports: N/A Hours: The Permanent Part time hours of employment are either 8.30am – 5.00pm or 9.00am – 5.30pm 3 or 4 days a week (to be agreed upon on commencement based on applicants preference).
Purpose of the role Provide excellent quality customer service as the first point of contact for customer facing, phone, and email enquiries in a manner which maximises the conversion of enquiries into bookings.
Provide a high standard of general administration services.
Key Result Areas Excellent Quality Customer Service and Sales Customer Relations Administration and Business Support Booking System Support Event Centre Reception Stocktaking and ordering Essential Qualities and Skills Capable of providing high-quality customer service Excellent written and verbal communication skills Exceptional attention to detail Competent with PCs, particularly Word and Excel Experience with general office administration duties and procedures Methodical and highly organised and able to prioritise and work at a hectic pace during busy times Problem-solving ability and initiative Someone who is happy, enthusiastic and enjoys working with a friendly team of people in a fun environment and who can also work autonomously RSA certificate General Requirements Must be available to work full time during school holidays Own transport Glenworth Valley is a non-smoking work environment What to do next: Please fill out the application form enclosed and return it and your resume ASAP via email to ******.
If your initial application is successful, we will contact you to arrange an interview.
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