Posted: 23/09/2024 Closing Date: 07/10/2024 Job Type: Permanent - Full Time Job Category: Administration As a Reception & Administration Support Officer, you will play an integral role in ensuring the efficient operation of MASP's front-of-house reception and administrative functions. Based in our new Swan Hill office, you will be part of the Mildura Office Corporate Services Team, collaborating with key departments to ensure seamless coordination and service delivery. Your role is essential in creating a professional, welcoming environment that upholds the high standards of our organisation. Job Description The Reception & Administration Support Officer's primary responsibilities include managing telephone enquiries, greeting clients, and assisting visitors with warmth and professionalism. Beyond reception duties, you will provide vital administrative support to various teams, including Corporate Services, People and Culture, and Financial Services. This includes coordinating general maintenance, overseeing inventory, and supporting broader organisational tasks. Your excellent communication skills, attention to detail, and ability to multitask will be key to ensuring that client and visitor needs are met promptly and professionally, positioning you as the first point of contact and enhancing the overall client experience. Expected commencing salary of $68,006.33
per annum plus statutory superannuation. Because MASP is a non-profit organisation, you also have the option to maximise your income through salary packaging. ** Applications that do not address the Key Selection Criteria may not be considered **
Desired Skills and Experience Essential role-specific skills, knowledge and experience
Proven experience in delivering a professional, friendly, and welcoming customer experience, particularly in a reception or front-of-house setting. Well-developed interpersonal skills together with written and verbal communication skills. Ability to build and maintain strong relationships with a diverse range of individuals and stakeholders. Experience in providing reception and general administration support for a diverse range of programs or services. Demonstrated judgement, to make sound decisions based on business needs, taking action to ensure results meet organisational expectations and measures. A positive and results-oriented attitude, with a focus on completing tasks efficiently and effectively. Ability to adapt to new situations and drive continuous improvement through innovative approaches.
Highly desirable role-specific skills, knowledge and experience
Experience in a not for profit / charitable organisation.
To find out more about this opportunity, please contact Amy Nash, Manager Corporate Services, on 0466 317 740 . Apply via our online portal ( making sure you include: Resume Cover Letter including responses to the Key Selection Criteria in the Position Description (2 to 3 pages in total)
Applications must be received by 9am
on Monday 7 October 2024. All applicants must have the right to work in Australia and will need to provide an NDIS Worker Screening Clearance, Police Check and Working with Children Check prior to commencing employment. Some applicants may be subject to additional requirements.
MASP is a Child Safe Organisation
in Victoria and NSW. We are committed to meeting the highest child safety standards set by both states, and ensuring children in the Mallee region receive the best possible care and protection.
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