Receipting & Allocation Officer

Details of the offer

Permanent, full-time position Hybrid working, including from modern, open plan offices and WFH.
We provide WFH IT equipment plus reimbursement of up to $500 for additional equipment Reward and recognition, including competitive remuneration and career progression Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast, office drinks and social events Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits About the role and team We have an exciting opportunity for a Receipting & Allocation Officer to join our Credit team within our national Finance team.
Reporting to the Credit Manager, this role will form part of the credit control function and will assist with the day-to-day workflow of the team.
The Finance Team at Hall & Wilcox is a team of 35 that provide financial and management accounting, trust accounting, accounts payable, accounts receivable, commercial analysis and, banking and practice support functions across the Firm.
You will assist with a range of tasks, including: managing receipting for firm accounts; processing client credit card payments; resolving client payment queries; managing and rectifying unidentified deposits; and preparing documentation for refunds of duplicate/incorrect payments; acting as back up to the Credit Officers and assisting with debtor collections for the firm nationally, when required.
This includes collections via calls and email; and ad hoc duties as required from time to time.
About you You will ideally have the following skills and experience: 2+ years of experience in an accounts receipting or payment processing role, preferably within a law firm or in professional services; a relevant tertiary qualification; experience working with Aderant is highly desirable; ability to work autonomously as well as in a team environment; strong customer service focus; strong attention to detail; ability to work under pressure and with high volume; excellent organisation skills and an ability to plan and prioritise; excellent verbal and written communications; strong problem-solving skills; and a high level of enthusiasm and a positive and proactive approach.
About us Hall & Wilcox is a leading independent Australian law firm.
We are a firm of more than 1150 people, including over 145 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia.
Our purpose is to enable our clients, our people and our communities to thrive.
Hear from our people about what it's like to work at HW: bit.ly/HWpeople Some of our recent awards and citations include: Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024 Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018 Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks.
We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions that are better, faster and cheaper.
Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing.
We are a firm of the future.
We offer our people interesting and challenging work, and access to great clients.
To learn more about HW visit our website.
Apply now Let's connect.
Click apply to submit your application.
At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people.
We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.
We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience.
If you require any adjustments or support to complete your application, or if you have any questions, please email Kim Chalmers, Senior Talent Acquisition Advisor, at ****** for a confidential discussion.
This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team.
We will contact our preferred agency partners should we require any assistance.
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