REA Group is not your average digital business.
From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property.
No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.
Our people are the key to our success.
At the heart of everything we do is a thriving culture centred around high performance and care.
We are purpose-driven and collaborative, which drives innovation and our ability to make a real impact.
As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
The role is part of the Audience Analytics Centre of Excellence within the Product and Audience Group.
The P&A group is focused on building world-class digital experiences and capabilities for realestate.com.au, Australia's largest property website and app, with over 10 million Australians visiting each month.
You'll be joining a community of talented and passionate analysts to hone your craft and support your career development.
What The Role Is All About
The Senior Product Analyst will deliver key insights, highlight product opportunities, and make recommendations to optimise our product experiences and support strategic objectives.
You will work closely with Product and Marketing teams and the Audience Analytics Centre of Excellence to:
Derive key insights for impact and support decision making for our strategic initiatives and product roadmaps.
Communicate insights and recommendations across all verticals through strong visualisation reporting and verbal storytelling.
Support A/B and multi-variate testing with key insights and measurement design.
Utilise varying analytics solutions such as Google Big Query and Adobe Analytics to plan and conduct analysis to support initiatives including attribution, conversion rate optimisation, and user experience.
Collaborate with key squads as their business partner, champion data-driven decision making and enable self-serve capability.
Who We're Looking For
Strong experience in a Customer Success or Account management environment that is fast-paced and change intensive.
Commercially minded with a track record for improving adoption and retention.
A minimum of 5+ years experience working in technology or media.
Proven success working across the organisational system to deliver optimal customer experiences and outcomes.
Strong stakeholder management skills and negotiation abilities.
Ability to sell and quickly deliver the foundational value proposition.
A role model of customer centricity with the ability to influence outcomes that improve the customer experience.
Comfortable with analytics to identify and predict customer risks and opportunities; able to translate insights into impactful actions.
Thrives in a multi-tasking environment, can adjust priorities on the fly.
The REA Experience
The physical, mental, emotional and financial health of our people is something we'll never stop caring about.
This is a place to learn and grow.
We're committed to your development – both professionally and personally.
Your experience with us is something we take seriously.
We offer:
A hybrid and flexible approach to working.
Flexible parental leave offering for primary and secondary carers.
Programs to support mental, emotional, financial and physical health & wellbeing.
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.
Hack Days so you can bring your big ideas to life.
Performance recognition programs because hard work should never go unnoticed.
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion.
We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience.
We know diverse teams are critical to maintaining our success and driving new business opportunities.
If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
Join our Talent Neighbourhood
Keen to be part of REA but didn't find a perfect match with this opportunity?
Perhaps the timing isn't right?
You should join our Talent Neighbourhood!
By joining, you will receive information about our working culture and life at REA, industry updates from various areas of our business, invites to our events or materials to help you succeed in interviews at REA.
In addition, our recruiters will reach out to you if there's a role that matches your interests, skills and aspirations.
Upload your details today!
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