REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in Financial Services sits at the unique juncture of REA Group's vast consumer audience on realestate.com.au, the nationally recognised Mortgage Choice brand, and the unparalleled property data and insights offered by PropTrack. We are working to bring these elements together to deliver true innovation in how Australians find and finance property.
The Operations team provide support and coaching across administration, compliance, technical assistance, and business processes. They are dedicated and passionate about delivering outstanding experience and seeing our brokers succeed. The teams work closely with our network to ensure the smooth running of their franchise businesses and support them in achieving process improvements and enhancements.
What The Role Is All About The Senior Project Coordinator will play a crucial role in the Operations Transformation Team, focusing on the execution and delivery of pre-planned transformation projects.
The scope of this role is broad and ever-changing, so the ability to navigate ambiguous situations will be essential, as you'll be called upon to pivot between different tasks and projects, and to think creatively on your feet.
Your responsibilities include, but are not limited to:
Manage end-to-end operational delivery for transformation projects, ensuring all streams are on track. Organise and lead stream-specific meetings; report updates in steering committee meetings. Maintain project schedules and deadlines, ensuring punctual delivery within budget constraints. Keep meticulous records of project progress, deliverables, and completion statuses. At times, create end user documentation. Handle repetitive monthly service delivery workflows with efficiency. Identify and communicate any bottlenecks, challenges, and risks to stakeholders promptly. Work closely with internal and external stakeholders to execute project plans practically. Identify problems in delivery implementation early and initiate analysis, engagement, and solutioning to deliver. Provide support on larger, complex projects as needed. Facilitate effective communication across various departments to implement project changes and objectives. Conduct regular meetings with key stakeholders to provide updates, gather feedback, and ensure alignment on project timelines. Analyse project data to generate insights and make data-driven recommendations. Prepare and present comprehensive project status updates to clients and senior leadership. Who We're Looking For A strong focus on implementing projects and actions.
Proficient in managing multiple tasks & streams.
Ability to quickly identify issues and develop practical solutions.
Exceptional ability to manage time, documentation, and stakeholders.
Adept at managing relationships with various stakeholders.
Comfortable proactively overcoming project challenges and blockers.
Capable of diving into details to resolve problems.
The REA Experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. We're committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer: A hybrid and flexible approach to working. Flexible parental leave offering for primary and secondary carers. Programs to support mental, emotional, financial and physical health & wellbeing. Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity. Hack Days so you can bring your big ideas to life. Performance recognition programs because hard work should never go unnoticed. Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
Join our Talent Neighbourhood Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!
By joining, you will receive information about our working culture and life at REA, industry updates from various areas of our business, invites to our events or materials to help you succeed in interviews at REA. In addition, our recruiters will reach out to you if there's a role that matches your interests, skills and aspirations.
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