Management - Store (Retail & Consumer Products)
Full time
The roster: Full-Time (38 hours per week), on Sunday-Thursday The location: RATIONALE Toorak You will deliver luxury end-to-end client retail and service experiences. You will lead store operations and administration tasks. You will support your store manager in driving commercial success and reaching sales goals. You will support in the people leadership and development of your store team. You will contribute to a positive, high-performing team culture. You will be empowered with an education onboarding program and ongoing training. You will provide informative skin analysis and tailored skincare product plans to your clients. For those with beauty and skin therapy qualifications, you will perform RATIONALE's world-class luxury facial treatments, with use of non-invasive modalities and massage techniques. LUMINOUS BENEFITS
Competitive hourly rate Generous commission structure Complimentary monthly skin treatments Product and treatment discounts Paid parental leave scheme Inspiring conferences, events, and fun team activities. ABOUT YOU
A qualification in beauty, skin, or dermal therapy (desired). Experience delivering excellent client service in a retail, luxury, spa or clinic environment, in a similar role. Experience in store operations and people leadership. Experience in achieving, or leading, sales goals. Passion for skincare, building client rapport and relationships, and delivering on client skin goals. Excellent interpersonal skills, proactive time management and organisational skills. Openness to ongoing education and team collaboration within a positive team culture. ABOUT US
At RATIONALE, we bring science to luxury skincare. From our 14,000 sqm Global Headquarters in Kyneton, Victoria, we pioneer Skin Identical formulations and transformative treatments—trusted by dermatologists, surgeons, and beauty editors alike.
Guided by our values of guardianship, integrity, teamwork, agility, positivity, initiative, and accountability—we are dedicated to advancing skin health, redefining client care through our Six Pillars of Skin Health.
To explore the luminous world of RATIONALE, visit our Careers Hub here -
Your application will include the following questions:
How many years' experience do you have as an assistant store manager? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience in a sales role? How many years of people management experience do you have? What's your expected annual base salary? Do you have experience working towards targets and KPIs? #J-18808-Ljbffr