Organisation: Department of Transport and Planning
Occupation: Analyst
Reference: 4342
About the Role The Rail Performance and Commercial Analyst position sits within Public Transport and is responsible for leading the identification, analysis and interpretation of performance and reliability data and validating this data against contract requirements. The role will develop comprehensive, high quality reports on complex data sources to support contract and asset management. The role will also be accountable for conducting operational performance trend analysis, overlaying patronage, customer complaints, faults, and rolling stock data, to provide comprehensive performance insights and advice.
Moreover, the Rail Performance and Commercial Analyst will proactively identify and track performance risks and issues related to the contractual deliverables and obligations of the Franchisee in accordance with the MR4 Franchise Agreement, including providing support to the Manager, Rail Performance and Commercial for management of the Enhanced Operational Performance Regime (EOPR) incentive regime and the Passenger Experience Regime (PXR) abatement regime, contribute to Ministerial correspondence and briefings, and reviewing Master Timetable changes and operator requests related to journey time increases in collaboration with DTP stakeholders.
We are seeking a candidate who excels in innovation, continuous improvement, data literacy, and digital and technological literacy, with the ability to integrate technology into service delivery. The ideal candidate will demonstrate strong business acumen, stakeholder management, and written communication skills, along with personal attributes of flexibility, adaptability, and resilience under pressure.
Position Outcomes / Accountabilities • Effective Reporting – Effectively managed public transport reporting needs, including technical data analysis and modelling, requirements gathering, translating into long-term, flexible business intelligence reporting.
• Expert Advice – Successfully prepared, reviewed and analysed technical data from multiple sources and various reporting tools and predictive models to provide expert advice in relation to the management of the commercial contract.
• Performance Management –Managed operator performance and address areas of underperformance. Support the development, implementation and monitoring of performance regimes and required adjustments to drive increased value.
• Effective Communications – PreparePrep high-quality commercial analyses, briefs and correspondence on complex issues and provided sound advice on contractual obligations and contractual mechanisms relevant to emerging issues.
• Promote and support safe, inclusive and flexible team operations.
Qualifications and Experience Mandatory
• Experience in data modelling and analysis, project controls and/or systems integration.
• Relevant tertiary qualification in IT, computer science, economics, business, or a related field.
Desirable
• Experience in commercial analysis and contractual management.
What we offer
• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services • A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture
Culture Value
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
How to Apply DTP Employees or DTP Affiliates with VicGov People Login To apply, click here to log in and start the application process.
Non-DTP Employees (Including VPS outside of DTP) Create an account by clicking the 'Apply' button and follow the prompts. For help, click here for Quick Reference Guide.
Applications close at 11:59 PM on Monday, 17th of June 2024]. Please include a resume and cover letter. All applications must be submitted through the online portal. We're unable to consider email or manual applications.
For more information, contact Baha Ahmed, Manager, Rail Performance and Commercial via ******. Preferred applicants will need to complete a police check and other pre-employment checks. Your information will be treated confidentially.
40 jobs are currently listed for Department of Transport and Planning
Job type:Ongoing - Full Time
Job classification:VPSG4
Contact:****** - Manager, Rail Performance and Commercial Baha Ahmed - ******
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