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With more than 218,000 members we've been a part of the Tasmanian community for 100 years – we're Tasmania's shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state's number one brand we're here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
About the role:
The Manager, Operational Risk leads the Line 1 Risk and Compliance function within RACT Group Operations. Working closely with stakeholders across RACT, the role is responsible for ensuring that RACT Risk and Compliance Frameworks are implemented and operating effectively within Group Operations. The role is also responsible for the quality assurance function overseeing our front-line teams.
Key responsibilities include:
Leading the implementation of the RACT Risk and Compliance Frameworks for the Group Operations Division. Developing and maintaining the Group Operations divisional risk profile. Conducting Risk and Control Self-Assessments to identify, assess and manage risks impacting Group Operations. Provide structure and governance on the management of Group Operations incidents, issues and breaches. Conducting Design and Operating Effectiveness testing of Group Operations Controls Developing and maintaining Group Operations compliance plans. Conducting compliance gap analysis across Group Operations evaluating compliance with Group Policies and regulatory obligations Identifying, assessing, and mitigating risks associated with organisational changes including Group Operations and Transformation projects (Risk in Change). Developing and reporting on key risk metrics for Group Operations including Key Risk Indicators. Successful candidates will have:
Relevant tertiary qualification in business, finance, legal or related field. Minimum 3-5 years Risk management/governance experience in a similar role. Knowledge of legislative and regulatory environment and key legislation impacting financial service providers. The ability to constructively challenge, consult, and advise while maintaining respect and credibility. Strong communication and collaboration skills to build effective relationships with senior stakeholders. Ability to think critically, analytically and strategically. At RACT, we're not just a workplace – we're a community. When you join our team, you become part of something bigger. Your ideas and the work you do will help shape our community and environment.
Here's why you'll love being part of our team:
Flexible work : Life isn't one size fits all, and neither is our work. Balance your commitments with our flexible work environment. Career growth : We invest in your development because your success is our success. Superannuation contribution matching: For every dollar you contribute to your superannuation, we'll match it up to 2%. Staff discounts : Enjoy significant discounts on RACT products. Extra leave : Three extra days on top of annual leave – because self-care matters. Dog-friendly days : You read that right. Bring your furry friend to the office – tail wags guaranteed! Volunteer opportunities : Make a difference beyond the office walls. By joining RACT you'll be a part of an inclusive culture that celebrates diversity – every individual is valued and respected. We invite people from all backgrounds to apply.
Ready to join the RACT family? We would love to hear from you!
Reach out to our People and Culture Team at if you have any questions about this role or working with RACT. Please submit your applications by Tuesday 5pm, 24 December 2024.
We will aim to reach out to candidates in the new year to begin commencing the next stage of recruitment for this role.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? The Royal Automobile Club of Tasmania (RACT) was established in 1923 to represent the interests of Tasmanian motorists. Today, as the State's peak motoring organisation, RACT provides a wide range of motoring services, insurance, tourism and travel products as well as exclusive member benefits. With a vision to enhance life in Tasmania, RACT plays a significant role within the Tasmanian community.
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