About usHammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons' mental health.About the roleThis newly created role of Quality, Safety and Risk Manager supports and partners with our Enabling and Dementia Centre business units to identify and implement quality improvements; ensures quality frameworks and audit schedules are developed, monitored and maintained; supports business to meet the requirements for Aged Care Services Registrations under the Strengthening Standards and Health and Hospital Accreditation; and monitors and analyses data in relation to incidents and identified risks.This is a permanent full-time role based at St Leonards with hybrid opportunities.What we can offer youTax free salary optionsLeave Benefits - purchased additional annual leaveFlexible working optionsPaid parental leave – 14 weeksDiscounts on everyday products and servicesDiscounted healthcare memberships - access to network of fitness centres and pools for employees and familiesFree access to independent counselling support for employees and familiesHealth & Wellbeing programmesReward & Recognition programmesReferral bonusesKey Responsibilities includeRisk Management across Enabling and Dementia Centre portfoliosContributing to the management of risk and implementation of quality improvements across HammondCare at a strategic levelReviewing indicators to identify control levelsIdentifying and documenting new and emerging risks and working with ManagersMonitor and analyse dataConduct internal audits/reviews and provide feedbackQuality Improvement across portfoliosWork with managers to ensure HammondCare are providing the highest standard of careFacilitate internal review processes against portfolios quality framework and monitor progressFacilitate regular customer feedback exercises and ensure the results are acted upon.Play a lead role in the implementation of education program for continuous quality improvementAccreditation and external assessment and reporting/benchmarkingWork with manager to ensure all services comply with accreditation registration requirement and oversee development of applications for accreditation registration and self-assessment exercisesWork Health & SafetyPartner with Health Safety & Wellbeing Coordinators and others to ensure implementation and maintenance of systems designed to ensure a safe working environmentProvide assistance, support and education to ensure HSW risks are identified and managed appropriately.As required provide assistance to manager to ensure workplace incidents and Hazards are investigated and root causes are addressed in an achievable and sustainable mannerEnsuring optimum usage of Quality SystemsPartner with the RiskMan (RM) Administrator to ensure that Riskman is meeting the organisations expectations and continues to develop in line with HammondCare's growth and objectivesEnsure incidents, feedback and quality activities are being managed and posted/reviewed on a regular basisPartner with Internal Policy, Procedure & Document Control Manager to ensure that document control is effective, meeting the organisation's expectations and these systems develop in line with organisation growthPartner with relevant managers and services across the organisation to ensure our systems are compatible with the business's needs and systemsAbout YouCommitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in ActionAt least 3 year's demonstrated experience in a similar roleStrong understanding of continuous quality improvement, quality management and accreditation standards and processesDemonstrated experience designing, developing and administering auditsStrong interpersonal skills with the ability to work collaboratively with senior leaders displaying strong negotiation and influencing skills to obtain a positive outcomeExcellent written skills including diagnosing information/data and report writing using evidence-based practiceStrong administrative and computer skillsAbility to work independently and travel to various sites on a regular basis whilst working as part of a teamDesirableUnderstanding of the requirements for Aged Care Services Registration under the Strengthening Standards and Health and Hospitals AccreditationA relevant health or care related tertiary qualification with experienceExperience and knowledge of Health and/or Residential Aged CareExperienced in operating effectively in a multi-site environmentAbility to demonstrate a focus on relationship-based care for people with complex needsTo ApplyIf you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact .Pre- Employment ChecksAll short-listed applicants for these positions will be asked to consent to a criminal record check and reference checking.HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.#J-18808-Ljbffr