Quality Manager Tamworth

An opportunity has arisen for a self-motivated individual to support the Technical Manager in the overseeing of the Quality function in the laboratory and across the site and to ensure compliance with all regulatory requirements.
Our client is the UKs largest privately owned coatings manufacturer who excels in formulation and supply of coatings for a variety of applications and finishes to meet the market requirements. Their range of speciality coatings includes antibacterial, architectural, epoxy polyester, epoxy, polyester, nylon, and post forming powders.
Role and Responsibilities
• Responsible for managing and maintaining ISO9001 and ISO14001 management systems
• Maintain and monitor the LUS (Legal update service) system
• To review/approve specifications, methods of analysis and other quality control procedures.
• Responsible for Laboratory operations and staff.
• Responsible for day today laboratory QC on products
• Manage production operatives and laboratory technicians responsible for in-process checking and final inspection
• Manage quarantine and rework area
• Manage customer complaints via CRM. Ensuring actions are taken in a timely manner and any root causes identified to prevent reoccurrence
• Requisition laboratory equipment as required and manage servicing and calibration of the equipment
• Manage the use of laboratory equipment and analysis and reports required
• Analyze internal failure data and identify improvements actions and support the implementation of the actions
• Seek improvements in QC and laboratory processes
• Action the LEAN improvement plan
• Familiarisation with customer specifications and their required test methods and recording systems for test results as well as correctly carrying out required tests after review of appropriate documentation.
• Ensure timely and effective communication and escalation process to raise quality issues to the appropriate levels of management.

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