On behalf of our client, we are seeking a highly skilled Quality Manager to lead and manage quality improvement initiatives, ensuring the highest standards of resident and client safety, regulatory compliance, and exceptional resident/client experiences.
If you are passionate about delivering person-centred care and driving organisational excellence, we want to hear from you!
Key Responsibilities: Lead and manage the Quality Management System (QMS) and its processes to ensure continuous improvement.
Ensure compliance with accreditation standards in aged care, home care, the Australian Retirement Village Accreditation Scheme, and the National Disability Insurance Scheme (NDIS).
Lead quality initiatives aligned with the organisations Clinical Governance Framework.
Coordinate and prepare for external reviews and audits.
Monitor non-compliance issues and implement corrective actions.
Manage complaints processes and ensure prompt resolution.
Promote a culture of quality improvement across the organisation.
Key Requirements: Tertiary qualifications in a clinical discipline.
Experience working within a Clinical Governance Framework.
Strong knowledge of compliance, legislation, and care outcomes in aged care and disability sectors.
Proven ability to implement and influence organisation-wide quality initiatives.
High-level problem-solving and analytical skills.
Excellent computer skills, particularly with MS Office, QMS, and bench-marking tools.
Desirable: Lead Auditor or Quality Aged Care Assessor qualifications.
Personal Attributes: Commitment to the organisation's values and person-centred care approach.
Excellent interpersonal and communication skills.
Ability to work independently and take initiative.
High attention to detail and excellent time management.
Ability to foster relationships with residents, families, and staff.
Come and join a progressive organisation where you'll have the opportunity to make a positive impact in the lives of their residents and clients, ensuring the highest standards of care, and contribute to a community that values person-centred care and continuous improvement!
How to Apply: If you are passionate about making a difference in aged care and meet the above qualifications, we'd love to hear from you!
Please submit your resume and a cover letter outlining your suitability for the role via the apply now link.
For more information, please contact Jo ****** or (02) 66919106 for a confidential chat.