Located in Belrose Full Time Position Competitive pay, flexibility & great benefits What do we need you to do? You will be responsible for providing specialist quality management advice to operational teams at the local level in collaboration with the Practice and Quality team. This role is focused on the provision of coaching, advice and support to build capability and capacity within the local operational team, specializing in auditing, accreditation, complaints and incident management. It includes: Contributing towards the efficiency and effectiveness of the Residential Aged and Health Care team Collaborating with the wider Residential Aged and Health Care team to lead and facilitate local implementation of stream wide quality management strategies, initiatives and plans. Enabling Service Managers to implement effective quality improvement activities including auditing and complaints and incident management. Providing specialist advice at the local level in clinical governance and quality. What do we need you to bring? Ideally, we're looking for previous experience (Minimum of 3 years' experience) in a quality improvement role within a medium to large organisation. Demonstrated experience in providing advice into complaints management and clinical investigations. High level understanding of contemporary approaches to quality management in the health and/or aged care industry. A demonstrated passion for social change and contributing to an organisation of influence for the most disadvantaged. Skilled at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required. What We Offer You: A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Access to Fitness Passport – Live your best life. A supportive, inclusive, and collaborative work environment. A commitment to offer opportunities to grow your career. Purchase of additional leave. How to apply If this opportunity is of interest, then we'd love to hear from you. Just click on the 'Apply' button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. What to expect Please know that employment with Uniting will require a National Police Check, and Reference Checks. #J-18808-Ljbffr