Quality Assurance Manager

Details of the offer

Merit list/pools and how they will be used Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool. If the applicant agrees, the results may be shared with other Australian Public Service (APS) agencies for filling similar roles. Applicants may be offered a future role, without the need to reapply. A merit list or pool may be used for up to 18 months. For more information about Merit Lists or Merit Pools please go to APSC's website - The APS Merit Principle. The Role The EL1 Quality Assurance Manager will work as part of a small team that reviews the health and effectiveness of the military justice system through the conduct of auditing and data reviews. The position is responsible for assurance and internal audit governance, and corporate reporting activities. The role reports to the Director of the Directorate of Military Justice Performance and Review (DMJPR). In this role, you will: Provide high-level quality assurance systems in the areas of planning, quality management, performance measurement, and continuous improvement. Design and implement quality assurance activities to enhance audit reporting processes and data collection in line with the ASAE 3500 Performance Engagements. This will include the analysis of collected data, findings, and trended issues from quality sampling from audits and other defence databases. Work with directorate staff and audit teams to compile audit outcomes into quality and timely reports that outline improvements, recommendations, and follow-up activities. Manage sensitive and protected information gathered during audits and other related activities. Work collaboratively with team members and Defence units on quality assurance activities. Manage and lead a team, building team capacity to set the standard for service and quality. Note you may be required to travel as a part of this role. About our Team The office supports the Inspector-General of the Australian Defence Force in their statutory functions of overseeing the effectiveness of the military justice system. The office has 3 directorates that provide administrative, human resource, and legal support, and 5 directorates that work on the Inspector-General's statutory functions. These are: Inquiries and Investigations - DII Military Justice Performance Review - DMJPR Military Redress and Review - DMRR Select Incident Review – DSIR Complex Case Advice - DCCA DMJPR supports the Inspector-General in their statutory function to provide continuous review of the health and effectiveness of the military justice system. DMJPR is an integrated team comprised of ADF, APS, and Reservists. The directorate undertakes internal audits of ADF units, ships, and establishments. Our Ideal Candidate You will demonstrate: Experience in audit and quality assurance systems, including design, improvement, and reporting activities. Experience in providing meaningful feedback that promotes improvements in quality and consistency. Experience in critical analysis, data interpretation, and conceptual skills. Highly effective written and oral communication skills. An ability to work collaboratively with others and independently. A high level of attention to detail, accuracy, and thoroughness in work undertaken. A commitment to a high level of accountability, values, and integrity. Experience or a commitment to promoting and contributing towards building diverse teams. An ability to adapt well to changing circumstances, accepting new ideas and initiatives. Security Clearance Applicants must be able to obtain and maintain a security clearance at "Negative Vetting Level 1". Recruit Ability applies to this vacancy. Under the Recruit Ability scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: Getting to know the Department of Defence The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army, and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists, and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment, and a diverse workforce. To find out more about a career with Defence please visit #J-18808-Ljbffr


Nominal Salary: To be agreed

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