Quality Assurance & Compliance Manager

Quality Assurance & Compliance Manager
Company:

Optibpo


Details of the offer

Job Category:
Administration
Job Location:
Remote
Land a job today and be part of an Australian-based team! If you are a passionate Quality Assurance & Compliance Manager and are looking for a greater opportunity, this might be the perfect job for you. Apply now!
Why you will love working with this Client?
This client is an Australian owned and operated company that processes, manufactures, and supplies packaging products in the food industry across the globe. With their extensive range of service and experience, working with their team definitely opens new career opportunities for you. Apply now!
Location / Shift
Remote, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
We are currently seeking a detail-oriented and experienced Quality Assurance and Compliance Manager to join our growing business, working from our state-of-the-art Melbourne office and warehouse facility in Truganina.
Supported by management, your role will be to take ownership of all facets of the management of our HSEQ system, including:
Ensure compliance with ISO/FSSC22000 GFSI food safety and ISO14001 environmental standards, taking responsibility to implement changes and continuous improvements.
Owning the process of quality issue resolution from start to end, engaging all relevant stakeholders.
Proficient response for customers & staff to quality issues & questionnaires, providing technical support, and sustaining customer loyalty by delivering a positive experience.
Conduct quality assurance investigations of non-conforming products and processes, including identifying underlying causes, and developing and coordinating recommended corrective actions.
Analyse trends, targeting root causes to develop and implement solutions to reduce customer facing impacts.
Develop strategies to promote and instil a robust food safety & quality culture.
Develop environmental innovations to improve the EMS and reduce our ecological impact.
Lead CI to ensure successful integration of the company's FSMS, EMS & WHS systems, with the objective of proactively preventing problems.
Induct, Train and ensure Competency of HSEQ Team Members (and other areas with HSEQ System Interactions) for compliance.
Generate reports and analyse KPIs related to complaints, customers, vendors, query close out, CRM, etc.
Management of inventory quality, ensuring new deliveries meet our standards.
Assistance with supplier returns by reason of quality.
Registration and compliance of products for HACCP certification.
Qualifications
3+ years' experience within Quality Assurance, having maintained a QMS system encompassing ISO compliance, including adherence to changing legal requirements.
Skills with auditing, compliance and working within a team to drive change.
Sound experience across managing HSEQ functions.
Proficient in data analysis tools for identifying improvement areas e.g. Advanced Excel.
DMS SharePoint experience will be advantageous.
Excellent communication and organisational skills.
Excellent attention to detail and accuracy.
Ability to work autonomously.
Be solutions focused with ability to make quick and correct decisions.
Qualification and training to support your application.
Benefits include:
Rewarding remuneration, and additional bonuses and rewards.
An inclusive, fun recognition program.
Full time, long-term career opportunity.
Young, passionate, and energetic team.
Positive, happy, and fun working environment.
Recently built office and warehousing facility with excellent amenities.
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that support clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
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Job Function:

Requirements

Quality Assurance & Compliance Manager
Company:

Optibpo


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