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Glenview Community Services is a leading Tasmanian aged care and disability provider based in Hobart's northern suburbs.
We are part of our community and provide a diverse suite of services, including tailored home care, cottage respite and our state-of-the-art purpose-built dementia care village.
Your new role Reporting to the Chief Executive Officer, the Quality and Risk Manager ensures compliance with internal policies, procedures, and guidelines as well as the Aged Care Quality Standards, other Quality Standards as relevant, government legislation and regulations across residential aged care, community, home care and disability services.
Key Responsibilities Work collaboratively across the organisation to embed relevant quality and risk frameworks to safeguard services and meet consumer needs.Drive the audit cycle for residential aged care, home and community care and disability services, including coordination of the self-assessment process and audit/compliance schedule.Provide clinical analysis and theming of key clinical trends and report to Executive Manager Clinical Governance.Support Facility Managers with their responsibilities for the Serious Incident Response Scheme (SIRS) and SIRS analysis to ensure ongoing learning and improvement.Support strong clinical governance for Glenview community services.Monitor legislative, regulatory and professional guidelines and make recommendations to the Senior Leadership Team on any relevant issues or changes.Provide support to managers and employees during visits by the Australian Aged Care Quality Agency, other compliance audits, and coordinate any responses in relation to any Agency findings.Contribute to a safe workplace through adherence to all Glenview health, safety and wellbeing policies and procedures and a demonstrated commitment to improvement.Provide regular reports on quality, risk and compliance activities and performance to the Executive and Leadership teams.Maintain an up-to-date knowledge of legislative and regulatory compliance and ensure that requirements are achieved.Ensure that all compliance requirements for your respective business area are continually reviewed and maintained.Mandatory Qualifications Tertiary or vocational qualifications in quality or risk management systems and/or 5 years' experience in quality management.Knowledge, Skills and Experience: To be successful in this role you will be required to demonstrate:
Minimum 3 years' quality administrative experience in the aged care or health services sector.Strong understanding of quality and risk management principles, frameworks, and methodology.Demonstrated experience in accreditation processes including coordination of internal audits and preparation of relevant reports and documentation.Able to positively influence and promote a culture of continuous quality improvement.Previous experience in developing and delivering education and training on quality systems and standards.Demonstrate excellent written and verbal communication skills including the ability to collate and clearly convey information to others.A collaborative approach with the ability to build effective partnerships within own team and across the organisation.Superior organisational and time management skills, including the ability to identify and prioritise competing tasks and deadlines.Ability to identify own learning and development opportunities and actively participates in professional development activities.Essential requirements for this role include: Satisfactory National Police Check.Current Working with Vulnerable People Registration with NDIS Endorsement.We encourage staff to grow and develop professionally and personally, and offer competitive remuneration and benefits, including Not for Profit salary packaging up to $15,900 per annum; other benefits include on-site parking.
For further information, please contact the People & Culture Team via email to ******.
To apply, upload your resume (including referees) and cover letter outlining your motivation, skills and experience relevant to the Position Description via SEEK.
Applications close Friday 10th January 2025 Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Risk Manager?Do you have a current Police Check (National Police Certificate) for employment?Have you worked in a role which requires a sound understanding of the residential aged care accreditation standards?Do you have a current Working With Children (WWC) Check?Which of the following statements best describes your Covid-19 vaccination status?At Glenview, our staff and volunteers are our greatest asset.
Our motto is recruiting for kindness, training for excellence; we accept only the best people to be part of the Glenview family.
We strive to provide a supportive, happy and inclusive working environment and that's why people stay with us.
We have several staff members with over 20 years of service experience, while others are just starting their Glenview journey.
As an organisation, we celebrate our wonderful staff and volunteers; thanks to them, our community is enriched by their various backgrounds and nationalities.
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