Gladstone Community Linking Agency – Gladstone QLD
Join Our Team as a Quality and Compliance Leader! Location: Gladstone, Queensland
Employment Type: Full-time
Salary: Competitive package + benefits
Reports To: Chief Executive Officer (CEO)
Are you passionate about driving excellence, fostering a culture of quality, and ensuring top-notch service delivery in the community care sector?
Gladstone Community Linking Agency (GCLA) is looking for a dynamic and visionary Quality and Compliance Leader to join our team!
Why Choose GCLA? At GCLA, we're committed to creating an inclusive community where everyone has the opportunity to thrive.
As a leading not-for-profit organisation, we provide essential services in Aged Care and the National Disability Insurance Scheme (NDIS), making a meaningful difference in the lives of those we support.
As the Quality and Compliance Leader, you will play a pivotal role in ensuring that our services not only meet but exceed the highest standards of care and compliance.
If you are an innovative thinker with a passion for quality, we want to hear from you!
What You'll Do: Lead the development, implementation, and ongoing refinement of GCLA's Quality Management System, ensuring full compliance with Aged Care and NDIS standards.Act as a trusted advisor to the CEO and senior leadership team, shaping quality and compliance strategies that drive continuous improvement.Oversee accreditation and audit processes, ensuring our services remain compliant with the Aged Care Quality Standards and NDIS Practice Standards.Build and nurture a culture of quality within the organisation by providing leadership, training, and support to staff.Manage incident reporting, risk management, and policy development to ensure the highest levels of service delivery and client care.Engage with clients, families, and external stakeholders to ensure feedback is at the heart of our service improvement.What We're Looking For: We're seeking a motivated leader with:
A commitment to quality: You're passionate about compliance, regulations, and continuously improving service delivery.Experience in Aged Care and/or NDIS: You have a proven track record in these sectors and understand the regulatory landscape.Leadership skills: You know how to inspire and influence teams to embrace a culture of quality and accountability.Problem-solving expertise: When faced with a challenge, you can think critically and find innovative solutions.Stakeholder engagement: You're comfortable working with clients, staff, regulatory bodies, and auditors to achieve positive outcomes.What You'll Bring: A bachelor's degree in Health, Social Work, Business, or a related field.Extensive experience in quality and compliance leadership, ideally within Aged Care or Disability Services (NDIS).In-depth knowledge of Aged Care Quality Standards, NDIS Practice Standards, and related legislation.Experience with quality management systems, risk management, and audit processes.Strong communication skills, with the ability to simplify complex information and inspire action.What We Offer: An inclusive, supportive environment: Work with a dedicated team committed to making a difference in the community.Opportunities for growth: We believe in continuous learning and professional development to help you thrive in your role.Competitive salary and benefits: Enjoy a rewarding career while making a real impact on the lives of our clients.Your Days: In addition to your usual leave entitlements, you will receive 1 Your Day every 6 months.Flexibility: We understand the importance of work-life balance and offer flexibility to support your well-being.Ready to Make a Difference? If you're ready to lead with passion, drive excellence, and be part of a team that's transforming lives, apply now to become GCLA's next Quality and Compliance Leader!
To Apply:
Submit your resume and a cover letter outlining your experience and what makes you the ideal candidate for this role.
Don't miss this opportunity to lead with purpose and contribute to the future of quality care at GCLA!
Apply Today! GCLA is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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