Administrative Assistants (Administration & Office Support) Job Status: Full TimeSalary: $66,687 per annum plus superIndustry: Performing ArtsLocation: South BrisbaneApplication Closing Date: 5pm, 20th Sept 2024About UsQueensland Performing Arts Centre (QPAC) is one of Australia's leading centres for live performance. Welcoming over 1.5 million visitors to more than 1200 performances each year, we embrace the best in live performance – the world renowned alongside the emerging, local, and new – and connect to the stories and ideas at the heart of each production. Through the warmth and expertise of our staff, we have become a trusted curator, presenter, and host; a place to come together to relax, reflect, share stories, and celebrate.About the RoleWe are seeking applications for the Full Time role of QTIX Administration Coordinator. This is an essential role providing administrative support to QTIX to facilitate the supply of professional services for venue hirers, promoters, patrons and QPAC units.It is a mandatory requirement to obtain a national police check, as arranged by QPAC, to be clear of dishonesty type offences.In this role you will:Provide the Head of Ticketing, and other unit staff with administrative support and assistance including stationery inventory control as well as general office needs including weekly staff time sheets, travel bookings and invoice payments.Compile monthly statistical reporting on attendances for QPAC venues using the Ticketing system reports, having knowledge of Excel, Word.Complete the show event settlements and ticket reconciliations into Elite, liaising with QPAC Finance as required.Enter all House seat requests into the House seat spreadsheet. Liaise with Philanthropy on their House seat requests, checking availability.Coordinate and process ticket requests for House and approved seats.Along with processing Opening Night allocations, also processing complimentary ticket requests for all shows at QPAC.Take responsibility for the provision of a high level of customer service to hirers of QPAC venues and QPAC producers/staff through the use of the QTIX ticketing system.Undertake other duties and administrative projects as required, including assistance within the QTIX call centre processing ticket sales and enquiries.About YouTo be successful in this role, we are looking for:Demonstrated ability to provide administrative support in a commercial environment.Demonstrated high standard of oral and written communication skills with a commitment to the provision of consistently high levels of customer service.Demonstrated ability to prioritise work and successfully negotiate solutions to competing demands by exercising initiative and judgement.Demonstrated knowledge and understanding of a computerised ticketing system and box office operational procedure.Demonstrated proficiency in the use of computers and the ability to use advanced functions of Microsoft Word & Excel.Demonstrated ability to be proactive in analysis, compilation and reporting on statistical data from the Ticketing system.How to ApplyThe Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check.The closing date for applications is on Friday, 20th Sept 2024 at 5pm. QPAC will commence screening and shortlisting in advance of this closing date.
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