Primary Details Time Type: Full time
Worker Type: Employee
Business Reporting Analyst Location: Parramatta Type: 12 month fixed term contract The opportunity We are seeking a Business Reporting Analyst to join the MFC Customer Engagement and Performance team on a 12-month contract. In this role, you will analyse customer data, identify key trends, and provide actionable insights to drive strong customer outcomes and support business decisions. You will also prepare clear and impactful reports, collaborate closely with stakeholders to define key metrics, and contribute to the development of innovative methods for modelling and presenting data. The ideal candidate will be a strong communicator, skilled in data analysis, and able to build lasting relationships with internal teams to ensure business needs are met and results are achieved.
Your new role Undertake the analysis of customer data and provide insight into data and trends, guiding improvement in customer engagement and performance Prepare reports that accurately and sufficiently describe business needs and result in desired outcomes Liaise with the business and stakeholders to identify key metrics and develop reports or business models to monitor these regularly Collaborate, build, and maintain strong relationships with key stakeholders to ensure business requirements are well communicated and understood Contribute to the development of new and innovative ways of modelling, presenting and articulating data. Your story so far Experience working with Excel, SQL & Power BI Ability to story tell through data and verbal communication with a variety of stakeholders Strong written and verbal communication skills Strong analytical and problem-solving skills Strong business acumen Experience in Workers Compensation Experience with QLIK reporting About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too? Your career at QBE — let's make it happen!
Benefits 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at
Skills: Analytical Thinking, Business Acumen, Microsoft Excel, Microsoft Power Business Intelligence (BI), Problem Solving, Stakeholder Engagement, Stakeholder Management, Structured Query Language (SQL)
Application Close Date: 29/01/2025 11:59 PM
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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