Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions.
With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace.
We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management.
Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings.
Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.
Responsibilities Develop procedures and strategies to support, create, maintain and manage technical system processes and guidelines and systems infrastructure, investigate, analyze and resolve system problems and performance issues, and test the behavior, functionality and integrity of systems.Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation.Identifying variations and potential high-risk areas in securing adherence to standards and procedures and come up with mitigation plan.Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures.Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.Duties Contribute in troubleshooting, diagnosing, testing and resolving system problems and issues.Developing, conducting and providing technical guidance and training in application software and operational procedures.Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems.Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification. #J-18808-Ljbffr
