Pyramid Global Technologies | Thycotic Pam Specialist

Responsibilities :Ensure connectivity/sync status between internal servers and Thycotic Secret Server remain healthy, and address issues in a timely manner.Ensure connectivity between AAD and the Thycotic Secret Server remains healthy, and address issues in a timely manner.Configure firewall rules to allow connectivity to PAM infrastructure following proper change management.Monitor the validity and currency of each secret via heartbeats from the Thycotic Secret Server, and resolve sync issues.Manage PAM secrets:Setup accounts according to onboarding procedures.Manage and configure secrets within the PAM platform and address connection, application or system issues by implementing or providing solutions to remediate.Create custom templates/policies for secrets onboarding.Create custom launcher template(s) for secrets onboarding.Manage the lifecycle of secrets.Access Management of PAM secrets:Request AAD group membership as required for secrets onboarding.Maintain and update the folder structure and access management rules ensuring it is operating as designed.Configure business approval workflows for access to critical secrets.Manage platform and infrastructure access.Collaborate, train, and support secret owners:Work with the vendor support teams to address issues with the service/technology.Work directly with users to ensure that their requirements are met and train them on the usage, features, functionality, and limitations of PAM.Organise technical workshops with UNSW IT and end users where necessary to resolve issues.Develop and distribute PAM training guides and manuals for users.Update processes as necessary to ensure effective use of the platform.Review and assess the technology to ensure all relevant features and functionality are enabled.
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