Job Description of Digital Producer in Sydney:
Responsibilities:
Maintaining the end-to-end CMS production and delivery of Digital Hub programs of work in a Digital Squad environment, with a high level of customer experience and usability.
Working in Agile Squads as a subject matter expert for Digital production, the Producer is accountable for delivering hands-on content changes via Content Management Systems and collaborating with UX, design, content, development, and testing resources both internal and external to ensure quality delivery of all changes into production.
The Producer will also ensure all business stakeholders are engaged correctly, seek relevant approvals, and document accordingly.
Experience Required:
Strong hands-on CMS experience (5 to 6 years experience, Vignette and AEM highly regarded).
Hands-on day-to-day content updates within CMS include using existing templates and modules, editing HTML, and some simple JS/JSON files, database updates, static file management, and publishing activities.
In-depth knowledge of the end-to-end production, delivery, and release management process including working in dev, test, and prod environments.
Collaboration in a cross-functional agile team including liaising with UX, designers, devs, and testers.
Understanding of Customer-Centric design approach and appreciation for good customer experience, layout, and text composition.
Detail-oriented, organized with excellent interpersonal, verbal, and written communication skills.
Client service management work to build relationships with key stakeholders including approvals, sign-off, and documentation.
Initial investigation into project and BAU solutions for both customer-facing and CMS development.
Prepare impact assessments and work estimates.
Liaise with internal and external stakeholders regarding requirements and deliverables including defect management.
Ensure all briefs and designs comply with legal and brand requirements.
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