It is an exciting time to join us as we shape a bold new era in Aviation Apply your Purchase to Pay skills and build your career with us!
New Permanent position, Multiple locations (Brisbane & Melbourne), Hybrid working The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue firefighting services at Australia's busiest airports.
Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island.
We keep Australia's aviation industry safe every day of the year, both in the air and on the ground.
We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.
We're shaping a once-in-a-century step-change.
Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.
We encourage motivated individuals who love what they do, value a service- first mindset and embrace a challenge or two… to explore a career with Airservices.
Why Airservices?
We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits.
You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.
The Role & The Team As a Purchase to Pay System Support Officer, you will be the subject matter expert in Guided Buying, Buying & Invoicing, and Procure to Pay processes.
With a service-first, human-centered approach, you'll provide exceptional support to internal users and external suppliers, while driving system improvements to enhance overall efficiency and user experience.
Working collaboratively with all parts of the business and cross-functional teams will support the efficient and effective delivery the Procurement and Contract Management processes and positive procurement outcomes.
Provide expert Level 1 functional and technical support for issues experienced by end users across Airservices procure to pay platforms, playing a critical role in in aiding the business in orders being placed and suppliers are paid in a timely manner.
Support the organisation in the delivery of low value/low risk procurement activities.
Develop effective relationships with key stakeholders and be seen as a trusted advisor on the direction of engagement activities.
Support purchasing behaviour towards standardisation in accordance with Airservices policy and framework in the procuring of goods and services from preferred suppliers.
Identify and assist in the development of different tools and techniques in pursuit of value for money for the organisation.
Effectively collect, report and action internal feedback about suppliers on issues such as quality, timeliness, service and price.
Assist in the development and delivery of a range of ongoing Performance and Compliance reporting and adhering to guides and procedures associated with Airservices' procure to pay systems with an ethical approach.
Please see the link below to view the full position description: COO_Shared_Services_Purchase_to_Pay_System_Support_Officer (002).pdf The Person Basic/intermediate procurement and contracts experience Ability to understand and interpret procurement processes, manuals and procedures Service focusssed stakeholder and relationship management skills.
Perform technical and administrative activities required to support systems.
Functional support (level 1), technical assistance and training to system users Identification and prioritisation of solution enhancements.
An understanding of business process improvement practices Experience using SAP and ARIBA, or comparable platforms desirable not essential Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work.
We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.
Security Clearance To be eligible to apply, you must be an Australian citizen or permanent resident.
Please refer to the security check requirements?successful applicants will be required to undertake as part of the recruitment process.
Should you require any further information please contact Talent Acquisition Partner, Cortnie Taylor on ****** How to Apply To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 27 November 2024.