JOB DESCRIPTION PRIMARY RESPONSIBILITIES Assist Service Manager with daily service activities including internal/external repairs and warranty assessments.Assessments of pumps and equipment.Ensure completed jobs meet acceptable standards before being dispatched.Ensure all service equipment including forklift vehicles, cranes and specialist equipment are operated in a safe & responsible manner and are maintained & serviced, and that tools are maintained in good working condition and that measuring equipment is calibrated accordingly.Liaise with other staff members to ensure the business operates in a smooth and flowing manner.Ensure that the workshop and vehicles are kept in a clean and tidy condition.Understand and support the company's policies, procedures and work practices to ensure the overall objectives within the company are achieved in striping, assessing and repairing equipment to meet customer's requests and expectations.Lead by example in the role, meeting company and customer expectations for quality, timeline, reporting and communication.Carry out the duties of a Service Fitter in an ethical manner and always act in the best interests of the Company.Commit to a safe and healthy work environment and follow all company policies, procedures and safe working practices.Perform such other duties, relevant to the position, as may be necessary. KEY PERFORMANCE INDICATORS ISO ComplianceOHS complianceTimely work completion and quality of workNumber of job returns / customer complaints QA
NOV is an equal opportunity employer. This job description is subject to change without notice. It is intended to explain the general nature and level of work being performed by people assigned to this position. It is not intended to be an entire list of all activities, tasks and skills required of people in this position.
EDUCATION QUALIFICATIONS Trade - Fitter (Electrical or Mechanical)Disconnect/Reconnect restricted Electrical preferredConfined spaceCar LicenseForklift Licence JOB EXPERIENCE REQUIREMENTS Rotating Equipment repair experience including pumps BEHAVIORAL COMPETENCIES Must be Customer FocusedGood Time ManagementOrganisational AgilityProblem Solving AbilityGood CommunicatorIntegrity and TrustWork under PressureWritten CommunicationMaintain a high level of professionalism, a positive attitude and demeanour supportive of the business and colleagues.Flexible hours and ability to travel as required TECHNICAL COMPETENCIES Experience in Pump repairs including Progressive Cavity PHYSICAL/NON-PHYSICAL REQUIREMENTS Ability to use Service software applications and other internal IT requirementsAbility to meet the role demands, on and off site. #J-18808-Ljbffr