'All people affordably housed in neighborhoods that support life opportunities' Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales, and Western Australia.
We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.
Job DescriptionThe Opportunity We have an exciting opportunity available for a Property Services Support individual based in WA to join our collaborative and fast-paced Property Services Support Team on a 7-month parental leave cover with an opportunity to extend. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients.
The Property Services Assistant provides advice and information to internal and external clients in response to property maintenance requests, whilst providing administrative support to the Property Services Team. This role will provide specialist expertise in coordinating the end-to-end process of routine and cyclical maintenance requests for a specific portfolio of properties and undertake administrative duties to support the role, property team, and greater Housing Choices Australia as appropriate.
We seek an organised individual with an administrative/customer service background who is an effective communicator. To be successful you will need to demonstrate that you have the capacity to engage with a wide cross-section of individuals and an ability to prioritise workloads.
Desired Skills and ExperienceAbout You: Intermediate to Advanced skills in the use of the Microsoft Office Suite, particularly in Excel.Experience or ability to handle challenging conversations and clients over the phone.Relevant qualification in community housing, property management or equivalent experience.Experience processing work orders, purchase orders, and invoices.Experience delivering high-quality and efficient administrative work.Experience in developing and running operational reports for management.Excellent verbal and written communication skills together with strong interpersonal skills.Proven experience and successful track record in a comparable role or discipline(s) in the public/community, private housing sector or transferable sector – preferred.What we offer in return Flexible working arrangementsSalary Packaging for living expenses, meal, and entertainment expensesRecognition programPaid parental leavePlease note that it is a minimum requirement of this position that all appointments are made subject to a satisfactory National Criminal History or Police Check conducted by Housing Choices Australia and the successful post holder to:
Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)Agree and comply with Child Safety policies and proceduresProvide a current driver's license and willingness to travel across Housing Choices' locations, if and as required.
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