When disaster strikes, we respond FIRST and FAST, to deliver contemporary and innovative solutions that save valuable property and livelihoods, carefully restoring lives, piece by piece.To continue to meet the needs of clients, retain an excellent reputation for delivery, and allow for the demands of an ever-growing business, we have a vacancy for a suitably qualified and experienced individual to join our team. Steamatic is Australia's largest disaster recovery and restoration specialist, who proudly retains its fun, family environment, offering careers, not jobs. With a reputation for excellence, you will be able to utilise your skills on challenging and meaningful projects, supported by our large and vastly experienced workforce.With over 40 locations throughout Australia and growing each year, we currently have a newly created immediate vacancy for an experienced Restoration Technician / Carpet Cleaner to manage and deliver remediation works for our clients in and around our brand new Darwin location. This is a hands-on role with great potential for career development as we continue to expand our service delivery capability.Who our HERO's are:People with energy and passion, people who are keen to learn and want variety in their role. People with a can-do attitude, outstanding customer service, methodical aptitude, and a genuine interest in learning about restoration practices. This is a fantastic opportunity to lead the region and assist in establishing Steamatic as we continue to expand. This position is a hands-on, multi-faceted role.Key FunctionsResponding to customer enquiries, attending properties, inspecting works and damages, scoping restoration works.Performing general cleaning and restoration tasks, packing out and record keeping of inventory.Taking on supervisory and team leading duties as the business grows and on larger residential or commercial jobs.Skills and ExperienceExperience in general restoration and remediation, and ideally carpet cleaning.Knowledge of insurance practices and restoration beneficial.Trade knowledge or experience in Building & Construction.Formal IICRC training or certification highly regarded, however will provide access to this if not currently held.Self-motivated and energetic individual with an eye for detail.Competent in the use of technology and software applications.WHS oriented and experienced.Physically fit.Excellent communication skills and process-driven.Take pride in your work and be able to work autonomously or as part of a team.Exceptional customer service ability.Must have current driver's licence and clean criminal record.Willingness and ability to travel as required.If you have some relevant experience, and more importantly a keen desire to learn with a fantastic attitude, that's fine – you'll continue to learn on the job from our dedicated and highly experienced team!Immediate start, full-time permanent role.Paid overtime and allowances - Enterprise Agreement conditions.Tool of trade vehicle and all equipment provided.Full uniform provided.Ongoing external and internal industry-specific training provided.Celebrating employee reward and recognition.Perkbox employee benefits and discounts.Free Employee Assistance Program.Respected organisation with stability & security.Support & guidance from experienced managers.Positive, challenging & rewarding environment.Future career progression where great work is recognised & rewarded.Advancing in technology, forward-thinking company, embracing initiative and innovation.Our corporate values ensure all our people are our true HERO's. H – Highest Ethics in all that we do, E – Empathy to each other, our customers and business partners, R – Return in profit and return in property – restoring lives, return on effort & recognition, O – Opportunity to grow, to be the best version of ourselves and return for all shareholders. We celebrate Responsibility, Integrity, Care, Excellence and Enjoyment. If these values resonate with you then you may be the new HERO we are looking for. Join us in creating a positive work environment where individually we are good, but together we are brilliant.If the cape fits……Then please apply, we'd love to learn more about you and why you think you are our next HERO.You must be an Australian citizen or have unrestricted Australian working rights to apply for this role.Applicants must provide a full National Police Clearance check.Applicants must be willing to undergo any pre-employment fitness and medical assessments deemed appropriate for the position.
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