Step into the role of Property Manager Operations, and lead UniLodge Kensington team through the provision of leadership and strategic guidance.20th November, 2024Exciting opportunity to be a part of our newest property at UniLodge Kensington, NSWPermanent full time position, across a Monday to Friday rosterLeadership and strategic responsibilities including leading a small teamJoin a team that encourages professional growth and developmentAt UniLodge you will have the opportunity to build a rewarding career by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.What role will you playAs the Property Manager Operations (PMO), you will be responsible for providing an exceptional customer service experience to all internal and external customers. In your new role you will oversee all aspects of the property including resident experience, financial management, occupancy, sales, and administration. More specifically you will:Maintain the property to the highest level of cleanliness and presentationNurture key stakeholder relationships as part of a teamOptimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/BudgetBe thoroughly familiar with our Operating Agreements and manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)Aid in the preparation of the budgetResolve issues effectively and efficiently and apply effective incident management, including grievances and conflict resolutionProvide overall leadership, guidance, and direction to develop a team of high performing staffWhat we're looking forExperience in the Purpose-Built Student Accommodation (PBSA), real estate or hospitality sectorA proactive go-getter who can handle the hustleDemonstrated experience in property or building managementDemonstrated experience in leading and managing a teamSomeone who enjoys problem solving, and ideally experience in incident managementA master multi-tasker with great organisational skillsStrong written and verbal communication skills, with computer literacy of a high standardCurrent First Aid and CPR Certificate – or willing to obtainWorking with Children Check – New South WalesUnrestricted work rights in AustraliaNational Police Check (completed within last 3 months), at your own costWhat we can offer you:Amplify your potential, we offer a variety of opportunities for career progressionPersonal and professional development, through online and face to face training and coursesFocus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance ProgramsFull uniform providedInclusive culture in a diverse, collaborative and fun team environmentVarious leave options including two weeks paid parental leave, study leave & much moreStrong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone RewardsFlu Vaccinations – Company FundedGenerous referral bonus (up to $1,000 AUD/NZD)Access to Insider Rates at Essence Hotels and ApartmentsAre you ready to embark on a rewarding career?If you think this role is the right fit for you, we would love to hear from you. To submit your interest apply now with your Resume and Cover Letter. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
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