CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments.
CLLIX currently has an extensive portfolio across Queensland, Victoria, and Adelaide with more growth set to occur in 2024 and beyond.
CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia.
Providing service excellence is our priority, ensuring our guests and residents alike receive a positive experience.
We are an Equal Opportunity Employer, proudly welcoming people with disabilities including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.
When you join CLLIX Apartments and Hotels, we value your unique contribution.
Job DescriptionRegular ongoing communication with the property team, landlords, and tenants.Address rental arrears, maintenance issues, and other property needs efficiently.Answer all phone and e-mail rental enquiries in a timely manner.Advertisements of rental apartments in the correct timeframe to minimise downtime for clients.Process tenancy applications and approve or deny applicants.
Liaise with the client regarding this to keep them fully briefed on the situation regarding their property.Complete and file relevant paperwork to maintain an organized and systematic work environment.Lodging/reimbursement of bonds within the required timeframe as specified by the RTBA.Communicate and update all owners accordingly upon all relevant matters associated with their property and/or tenants.Conduct routine inspections and entry/exit condition reports as required.Attend to maintenance issues as required.Handle and resolve complaints and emergencies as they arise.Ensuring all move-outs and tenant transitions are smooth.
This may include reports, repairs, owner communication, new advertisements, etc.Stay up to date with current RTBA Rules and Regulations and changes to maintain full compliance with all relevant rules, regulations, and restrictions.If required from time to time, cover the duties of a front desk clerk in the absence of one or if requested by the Manager.Any other reasonable duties as requested by the Management.Desired Skills and ExperienceMinimum 3 years' experience in property management.Experience using reservations systems such as Property Me.Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint, and Outlook).Verbal and written communication skills.Interpersonal skills.Stakeholder and relationship management skills.Time management skills.Troubleshooting and conflict resolution skills.
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