Are you looking for an exciting opportunity in a rewarding customer-facing role without working weekends?Do you want to kick start your career in the Australian Public Service working for a values-based organisation? Do you thrive on making a difference in the lives of others?Defence Housing Australia (DHA) is looking for dedicated Property Managers to assist Australia's defence personnel and their families by providing housing and related services to them.The key duties of the position include:About usDefence Housing Australia (DHA) is a Government Business Enterprise (GBE) responsible for providing housing and related services to Defence members and their families. DHA manages one of Australia's largest national housing portfolios of approximately 17,000 properties and currently has opportunities for client focused outcome driven people to join the Property Manager team.About the roleThere are two opportunities in the Canberra region, and we are seeking to form a merit pool for potential future opportunities. Property Managers are the customer service face of DHA. They perform a critical role in directly supporting ADF families transitioning between locations and during their tenancy. Our skilled team of Property Managers ensure properties are well maintained, members are satisfied, and investments are optimised. The team enjoy a unique blend of office and field work, including property inspections, maintenance allocation and management of customer enquiries. Our Property Managers are supported by technical experts who can advise on complex building issues and preparation of scopes.Required Skills:Strong written and verbal communication skillsExcellent customer service skills with a focus on outcomes.Great organisational skills, time management and attention to detail.Ability to adapt to change and work under pressure in the field.Experience in customer service or property management roles.Valid Driver's licenceBenefits of the role:DHA invests in their people and wants to see you take the next step in your career as a Property Manager.Taking charge of a well maintained and established portfolio, you will have support with administrative tasks, leasing agents and modern systems, and best of all, no after hours or weekend work.You will be provided with comprehensive onboarding, induction and ongoing training programs delivered by dedicated specialist trainers to ensure your success in the role.DHA supplies Property Managers with state-of-the-art tools including but not limited to iPads, laptops, access to a DHA vehicle, a mobile phone allowance with a DHA supplied SIM card, and easy to follow work instructions and internal guidelines.You will be part of a team that values your growth and wellbeing, providing a supportive and collaborative environment to help you thrive personally and professionally. With opportunities to work closely with our leasing and technical teams, DHA delivers a variety of career pathways.EligibilityEmployment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.NotesBenefits for working at DHA include:15.4% superannuationGenerous leave entitlements, including 18 days personal leave and 20 days annual leave per yearWork-life balance and flexible rostering optionsA combination of field, office and home based workA positive workplace culture where you can bring your whole self to workOpportunities to broaden your industry knowledge and experienceCareer progression and opportunitiesADF partner employment conditions when posting to a new locationFor information on DHA's Employee Value Proposition, visit our website.This is a Non-ongoing Engagement for a period of up to 12 months.How to applyApply now via our online careers site with your current resume and a 500-word one page pitch, addressing the requirements of the role. We recommend you read the Australian Public Service Commission's Cracking the Code guidance on how to write your response. Additionally, you should consider the expected behaviours described in the Australian Public Service Commission's Integrated Leadership System at this role's level.For further information on the position, please refer to thePosition Description.Order of MeritA merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.Inclusion and DiversityDHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.Applications close: 11.55pm AEST Friday, 22 November 2024Getting to know the Defence Housing AustraliaAt Defence Housing Australia, we provide quality housing and related services to Defence members and families. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. To meet our Defence housing obligations, we are active in Australian residential housing markets, acquiring and developing land, and constructing and purchasing houses. Our staff are located in 19 offices in regional centres and nearby Defence outposts throughout Australia.
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