Digital Convergence is a leading consultancy in strategic business process redesign and automation. We look at clients' whole-of-business objectives to drive our analysis of systems, efficiencies and resources, process mapping and redesign, selection of management and automation software, project management, implementation, transition, change management, performance support, training management and post implementation audit and review. Independent from solution vendors, we focus on the optimisation of innovative, game-changing outcomes for clients.
The RoleDue to an increase in project work leading to increased business opportunities, we are currently looking for an experienced consultant wanting to expand their skill sets through individual growth and learning opportunities. We are looking for someone who is able to consult on customer ERP implementations and on-going client work. The expectation is that you will have at least 5 years Pronto-Xi or other ERP consulting experience.
The role of the Consultant will work closely with key stakeholders, Project Managers, 3rd party software systems, subject matter experts, and end users across all organizational areas to develop a strong, shared understanding of solutions to business problems.
ResponsibilitiesThe Key Responsibilities include: Understanding client's business processes to providing advice on best practiseHost requirement workshops with customers to determine business requirementsAssist with defining customer's business goals and structuring plans to ensure the customer's vision is achieved.Definition and documentation the important metrics that define success for the customer and more specifically the project/sAnalysing and documenting business requirements for an issue / enhancementProduce business process documents to visualise 'As-Is' or 'To-Be' processesProvide input into the project timelines for the modules and areas of expertise that you coverConsulting on several modules in the Pronto-Xi applicationCompleting and co-ordinating test plansConducting End User training to coaching team membersDevelop and/or utilise existing reporting tools that monitor the key metrics of success for the customer and ensure the projects delivered show improvement.Provide ongoing input and mentoring into the Consulting team to constantly assist with Digital Convergence's philosophy of continual improvement.When required, complete support tickets and assist other team members with support ticketsRequired Experience & CompetenciesPRONTO Consultant within the PRONTO system, together with:
5+ years' experience implementing, administrating Pronto or other ERP system 2+ Years' experience with 730 or above.Experience in implementing Pronto-Xi or other ERP systems.Experience in upgrading Pronto-Xi or other ERP systems Experience managing Projects with multiple resources.Experience in Pronto-Xi modules such as WMS, Distribution, Manufacturing, CRM, or Point of SaleExperience with documenting requirements and providing system design artefacts.Experience with training, mentoring, and supporting customers for implemented systems.Need to be able to manage implementation tasks.Strong written and verbal communication skills, with the ability to work in a team environment.Exceptional time management and organisational skills, with the ability to prioritise multiple tasks with attention to detail.You will always be open to constructive feedback and suggestions regarding approaches to solution options expressed by management and peers. This may also include following guidance and preferences of management in the direction to take on a solution to ensure quality and value.You will have the ability to positively engage and influence individuals, teams, and project stakeholders to contribute and complete support activities. This includes proven workshop skills with the ability to flesh out possible issues, gaps and ensure a completeness of vision and implementation of support plans for the client.You will be able to work as a team and strive for personal development for not only yourself but other members of the team. This includes mentorship and knowledge sharing with less senior team members than yourself.Highly Desirable Expereince & CompetenciesPrior experience in Pronto-Xi 730 or greaterCognos Report Studio experience or other BI toolsManaging project implementationsTravel to customer sites may be required, and therefore an Australian Driver's License, own transport is required. A valid passport is highly desirable
Flexible work arrangements are possible, including working from home, flexible work hours, and part time position.
Australian Citizen preferred but must have permanent Work Visa as a minimum.
At the final stage of our application process, you will be required to undertake a Police Check at the cost of us. Please notify us immediately if you believe you have concerns of these checks.
Your application is import to us. Please submit a cover letter descripting why you would like to become a Consultant at Digital Convergence.
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