In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet ground-breaking vision: to make fine jewellery accessible to everybody. 40 plus years later, we remain committed to creating quality jewellery for our customers to cherish for a lifetime. As one of the largest jewellery companies in the world we are thrilled to welcome you to our purpose-built Support Centre in Cannon Hill, catering for our state-of-the-art facilities. This is an exciting and curated opportunity for a Promotions-Pricing Administrator to join the Michael Hill Technology team Full Time through our transformational journey, partnering with key stakeholders to manage promotions for our multi-brand business.
Reporting to the IT Partner Business Analyst, the Pricing Administrator is responsible for promotion configuration, execution and coordination across our I.T Systems and departments, maintaining the regular cycle of decisions-though-to-execution of promotions and department alignment for these offers with a strong, aligned focus on:
Enabling great Customer Experience and Staff Experience through consistent promotion execution for store and online channelsA highly collaborative approach, actively communicating and engaging with the business across multiple departments and brands to bring transparency and consistency to the promotions both upcoming and in marketProactive listening and learning. Actively seeking out and acquiring new knowledge and skills. Sharing knowledge, skills and experience within teams and with the broader businessDiscipline and accountability in day-to-day processes including documentation, engagement processes, work planning and tracking using agreed processes & methodologiesThis role will require: University degree or equivalent in IT, Computer Science, Business or other relevant disciplineCompetent and confident at facilitating collaboration across multi-disciplinary teams, delivering concrete outcomesMeticulous attention to detail and time managementResilience and resourcefulnessClear and concise verbal/written communication and presentation skillsA collaborative naturePreferred exposure: Retail, EcommerceMarketing automationCustomer Experience platformsDynamics 365 Finance and OperationsComestriSalesforceShopifyRetail Commerce systems – Product, Inventory, CustomerMicrosoft Teams, Azure DevOpsOther Microsoft technologies – SQL, Office, Excel, Pivot Tables, Power Apps and Power BIApply now, we look forward to reviewing your application! We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People
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