Branch: ICT Student Information Management System
Division: ICT Governance and Planning
Salary: Level 4, $87,712 - $92,057 per annum (pro-rata) (PSCA 2022)
Work Type: Fixed Term - Full Time, Permanent - Full Time
ICT Student Information Management System is seeking to establish a pool of Project Support Officers for permanent and fixed term, full-time vacancies which may arise during 2024 and up to the end of November 2026. Appointments may be offered at any time for vacancies that commence during this period.
Delivery of Information and Communication Technology (ICT) services provides support for the Department's educational outcomes by developing initiatives and technical support strategies to ensure all 800+ Western Australian public schools can be individual, distinctive and responsive to their local communities while still benefiting from being part of a system.
The Role Suitable applicants will provide support, advice and information to school administrators, teachers and other stakeholders on the Department's school administration system in the areas of school administration, student administration and timetabling. They will be required to assess and resolve Service Now queries and escalate issues as appropriate.
Project Support Officers develop customer relations and effective working relationships with internal and external clients to support the provision of a quality support service. This role will require suitable applicants to monitor and review administrative support data, identify risks and provide statistical reports and recommendations on findings.
Professional Benefits We are conveniently located in East Perth and our employees enjoy a range of benefits which include:11.5% employer contributed superannuation, increasing to 12% by July 2025.Flexible working arrangements are genuinely considered to create a healthy work-life balance.Generous leave entitlements including annual, personal, long service and parental leave.Professional development opportunities and study leave/assistance.Access to salary packaging (in accordance with relevant industrial instruments).Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.Want to know more? Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Tess Giles, Senior Consultant- ICT Student Information Management Systems on (08) 9264 5257 or by emailing ******.
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.Consent to a National Criminal History Check with the Department's Screening Unit.More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions Apply online in two easy steps:
Step 1: Select Apply for Job Complete the online application form, including details of two (2) work-related referees, preferably one being your current line manager.
Your application should include:
A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position.Up to two (2) page statement addressing the following selection criteria as outlined in the attached JDF:1. Demonstrated well-developed verbal and interpersonal communication skills, including the ability to liaise effectively with a wide range of individuals at all levels.
2. Demonstrated well-developed organisational and customer service skills, including the ability to contribute to team outputs and targets.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted. For technical support submitting your application, you can call the Department of Education's Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE928118
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 04 November 2024
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