Other (Information & Communication Technology)
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. Inspired by challenge, driven by imagination, and fuelled by passion, we're a diverse and united team of innovators committed to the future— yours, ours, and the world's.
With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
Join us and be part of something extraordinary. At Diversified, if you can dream it, you can do it.
What part will you play?
The Regional Project Services Manager is a varied role, responsible for maintaining client relations, executing project and service objectives within the Northern Territory.
What will you be doing?
Account Management Objectives:
Identify, develop and maintain viable relationships with prospects and clients, proactively engaging and working with sales processes.
Market Awareness: Stay informed on industry trends and adapt strategies accordingly.
Product Expertise: Maintain a deep understanding of our technology solutions and services.
Lead Generation: Identify and qualify potential clients and opportunities.
Client Relationship Building: Cultivate strong client relationships through proactive communication and engagement.
Assisting in delivering sales proposals: Liaise with Sales, Presales staff, Estimating staff, and Suppliers in preparation of quotations, tender responses, and service level agreements.
Reporting: Participate in weekly/monthly cadence meetings and provide reports relating to current activities, future prospects and market intelligence.
Project Delivery Objectives:
Plan, execute, and oversee projects in the Northern Territory, ensuring they are completed on time, within scope, and within budget.
Conduct internal handover and client kick-off meetings.
Liaising with Engineering staff to coordinate solution design and documentation.
Monitoring the procurement of equipment to ensure orders are placed and deliveries occur to ensure timely completion of the project.
Liaise with client stakeholders and other trades to ensure site readiness prior to installation.
Ensure sufficient resources are arranged for installation, commissioning and programming of the project.
Undertake and/or coordinate pre-commissioning of hardware as required.
Undertake and/or supervise installation activities.
Undertake and/or supervise system commissioning and handover activities.
Monitor project costs, schedule and 'scope creep' to ensure completion within budget, on time, and within scope.
Undertake and/or coordinate Project Completion in accordance with Diversified's Project Commissioning and Quality Control Procedure.
Service Delivery Objectives:
Taking ownership of critical incidents, coordinating with resolution parties, and facilitating effective communication for post-incident review.
Foster and promote the company, product, and brand in the market.
Promote and live the Company Mission, Vision and Values.
Comply with Company policies and procedures, including the completion of documents and records.
Promote and work with Standard Operating Procedures to ensure uniform quality standards in all areas of the business.
Skills & Experience Requirements
Strong industry experience.
Practical experience in sales or project coordination.
A hands-on approach with practical and analytical skills.
A sound understanding of audio-visual systems and other related construction service disciplines.
Strong problem solving and issue resolution skills.
AGSVA Security Clearance - desirable (or eligibility to obtain a clearance).
Certificate III in Electronics & Communications or similar or a degree qualified in ICT/AV, Engineering and/or Business discipline.
At Diversified, we're passionate about AV and creating the unforgettable.
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