This is a great opportunity to join an employee-owned business where you will have the opportunity to develop a career whilst also sharing in the company success.They are seeking an Administrator/Office Manager to join the Project/Sales team undertaking the following duties:Project & Sales Administrator/ Office ManagerThe Office Manager plays a vital role in ensuring the smooth and efficient functioning of the office. You will be responsible for managing day-to-day administrative tasks, supporting the projects and sales team, and maintaining an organised, welcoming, and safe environment.Benefits22 days holiday + Bank Holidays (after 5 full years of service, holidays increase 1 day per year up to 31 days)Birthday day offNHS Top up Cash planDeath in service insuranceSalary sacrifice pension schemeKey ResponsibilitiesProjectsProcess sales orders to projects.Monitor hardware availability, place product orders on supplier portals, and update systems accurately.Coordinate communication among project team, workshop, customers, and contractors to support project milestones.Assist with weekly project meetings and month-end reporting.Raise customer invoices and monitor billing to the sales orders/quotes. Identify and inform finance of any variances.Identify potential issues and escalate them to the Project Manager as needed.Collaborate with the finance team to manage purchase orders, client invoicing, and supplier invoice accuracy.SalesCoordinate onboarding of new customers, upgrades, and service continuity.Off-boarding: identifying what products we are providing to the customer, ensuring the products are cancelled, and amending the recurring invoices to the customer.Process customer annual and ad hoc software renewal subscriptions, warranties.Office ManagerMonitor and maintain office supplies inventory, placing orders when necessary.Manage Health and Safety in the office - Fire Marshal, First Aid, DSE assessments etc.Manage first aid supplies and procedures in case of emergency.Assist with onboarding of new staff.Assist in the planning and execution of company events and meetings.Provide administrative support to the management team.As the Administrator, you will have:Proficiency in IT packages including Microsoft Office, Outlook, and Teams.Exceptional attention to detail and accuracy in handling documents and materials.Self-motivated and proactive, able to anticipate and complete tasks without needing detailed instructions.Excellent time management, ensuring daily work is completed on time.Strong multi-tasking skills with the ability to work across multiple teams and manage several project details simultaneously.This is a great opportunity to join an employee-owned business where you will have the opportunity to develop a career whilst also sharing in the company success.
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