NCC Group APAC are seeking an experienced Project Manager to join our rapidly expanding MXDR (Managed Extended Detection and Response) division. The successful candidate's responsibilities will include, but are not limited to, on-boarding projects for NCC Group MXDR suite across clients in APAC, including Hosted / Managed SIEM (Security Incident and Event Management) solutions, EDR (Endpoint Detection & Response) deployments, and NDR (Network Detection and Response) services. Experience within a cyber security setting is essential, as is experience managing technical on-boarding projects for enterprise size clients.
Who are NCC Group? NCC Group is the global leading provider of Cyber Security Consulting, Penetration Testing, and Managed Extended Detection and Response (MXDR) services.
The APAC Division of NCC Group, headquartered in Sydney with offices in Melbourne and Singapore, is the fastest growing region of the Group. The exceptional growth of recent years along with projected continued growth has led to the development of this new role. Initially, a wide range of disciplines are required to support the business in increasingly complex project delivery.
Our security transformation consulting services can likewise encompass multiple project streams, engaging consultants and customer stakeholders across the globe in complex, interdependent, and dynamic environments that require careful stakeholder management and strong project governance.
Why NCC Group? Exposure to best in class cyber security technology.
Work with global teams to deliver world class projects.
Opportunities to accelerate your career.
Flexibility to work from home.
Great CBD location.
As an experienced IT and cyber security professional, not only will you excel at delivering projects for multi-national customers from the APAC region, you will foster and contribute to ongoing development of project management practices, processes, and frameworks. Working within a multi-disciplinary team, you will take a leading role in managing all facets of projects.
You will be responsible for typical project management activities, including:
Forecasting and managing project budgets.Developing project briefs, plans, and proposals.Preparing estimates for resources, time frame, and cost structures.Overall progress monitoring and reporting, and timely escalation of exceptions.Managing the overall relationship with the client and client satisfaction.Deployment of solution and supporting processes to the business and transition to BAU operation.Define the project delivery strategies, work streams, and products.Successful delivery and closeout of the project.Appropriate project reporting inclusive of RAID logs, Project Initiation Documents, Checkpoint Reporting, Project Plans, and project closure reports including all lessons learned.Additionally, you will take a hands-on approach to manage the technical elements of all MXDR related projects, and support our Service Delivery Management team by:
Leading daily stand-ups with the development teams to ensure development activity remains on track.Working with the NCC Group PMO to support a smooth transition of clients from implementation/on-boarding projects into live service.Collaborating with appropriate internal NCC stakeholders, including Account Directors regarding commercial matters, SOC team members regarding technical inquiries, and technical engineers regarding service improvements, upgrades, and performance.Client reporting including coordination and delivery of monthly MSS reports.Organising, scheduling, and hosting client Quarterly Service Review (QSR) sessions.Supporting sales on client calls where required, to explain more about NCC Group MXDR service delivery, onboarding, and operations to help win new business.Managing the overall relationship with the client and client satisfaction scores, including delivery of CSAT (customer satisfaction) surveys.Ensuring engagement and alignment with the NCC global MXDR team. NCC Group HQ is in the UK, so occasional calls or meetings with global colleagues out of hours may be required.Experience You will exhibit technical communication skills with demonstrable experience of working in rapidly changing client environments, to be able to act as a bridge between client, functional, and technical teams on projects.
Experience working in the IT sector, specifically within the cyber security area.Experience excelling in a corporate customer-facing position.Experience as Technical Project Manager or similar technical/software focused customer-facing position delivering large global enterprise projects.Effective leadership, communication skills, and proven ability to deliver quality outcomes within budget and time frame.Demonstrable technical experience in at least one or more areas of computer security, including: Delivery of cyber security related software solutions or products, cloud implementation and services, endpoint software rollouts, network and infrastructure, targeted simulated cyber attacks, provisioning of security detection tooling, experience delivering cyber focused SaaS solutions, and knowledge of cyber threats.Proficient user of Microsoft Office (including MS Project, MS PowerPoint) and Outlook.To join our Cyber Security Team, you would have - Strategic and creative thinking, with a proven ability to drive projects/processes.Ability to prioritise across multiple concurrent projects and responsibilities.Ability to stay positive, proactive, and take responsibility to solve problems.Advanced team and meeting management skills.Ability to work well in a fast-paced environment.Strong teamwork and interpersonal skills.Strong problem-solving skills.About UsThe NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.
We are passionate about helping our customers to protect their brand, value, and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.
Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative, and we embrace difference. We treat everyone and everything with equal respect.
We want to create an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.
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