At Optus, we have an ambitious goal to be Australia's most loved everyday brand. So, why Optus?
At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. Your day in the life of a Project Manager at Optus
Based in the ACT, the prime responsibility of this position is to manage the delivery of Optus Business projects into one or more of Optus' Customers within a complex and changing internal/external business environment. The Project Manager provides successful delivery of ICS assigned business projects. This involves status reporting, meeting organisation, document preparation, purchase/service order administration, financials and general administrative functions. The role is customer facing and the Project Manager is instrumental in forming the customer's impression of the company's capability to deliver. The successful applicant will be deployed in one of two scenarios: Directly leading projects within Optus Business delivering outcomes to customers, or Supporting a Senior Project Manager/Program Manager on large strategic programs in their own right as a Project Manager.
The key to success for the Client Services team is the provision of full delivery service spanning both the technical, commercial, capital and operational aspects. Candidates with significant project management and program support experience, as well as a high level of business acumen are encouraged to apply. The role is tasked with reporting on key project delivery milestones along with financial and customer experience KPIs within the Customer Delivery team. Strong scope and financial management skills are required to ensure financial budgets are tracked effectively. The ideal candidate will have at least 5 years' experience in project delivery and program support, managing cross-functional delivery team members within the ICT/telecommunications/financial sectors along with tertiary qualifications in project management/business/IT or engineering. Superior written communications skills are mandatory for this role in which submissions to executives on project status updates are frequently required. Your skills to pay the bills
Tertiary qualified (University Degree/Diploma) or relevant business/technical qualifications. AGSVA Security Clearance.
Demonstrated analytical planning and forward thinking with the ability to conceptualise and create alternatives. Demonstrated exceptional leadership skills through high impact influencing and relationship building. Ability to operate effectively in a variety of different environments and respond appropriately to unexpected circumstances and deal with ambiguity in an appropriate and decisive manner. Proven track record in supporting a large team. Excellent administrative skills and business writing skills, coupled with a general understanding of the program life cycle, project documentation, project standards, tools and methodologies. Excellent oral communication skills by expressing information to individuals or groups effectively, taking into account the audience and nature of the information. Microsoft Excel, Word, Project, Powerpoint, SAP.
Perks we love at Optus
3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave, up to 14 weeks for the primary care giver. All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'. Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University). Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes! At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email
along with your preferred method of contact and we will be in touch. For more information on Diversity, Inclusion & Belonging at Optus, please visit
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