Our client is seeking a highly skilled Senior Project Manager to join their dynamic team. This role offers an exciting opportunity to oversee the delivery of a diverse portfolio of large-scale ICT and process re-engineering projects, all aimed at enhancing service delivery for prospective customers. The successful candidate will have the chance to work in a flexible location, with the option for full-time employment until June 2025, and potential extension through to September 2025.Opportunity to manage strategic initiatives across the Customer Experience Portfolio for FY25.Chance to work on significant system upgrades and integrations.Flexible working location with potential for contract extension.As a Senior Project Manager in our client's team, you will play a pivotal role in shaping the future of their customer experience. Your primary responsibility will be overseeing the delivery of a diverse portfolio of large-scale ICT and process re-engineering projects. You will provide expert advice and strategic input into project deliverables, ensuring they align with company policies and meet quality standards. Your ability to manage external vendor relationships effectively will be crucial in this role. You will also be responsible for managing third-party contract negotiations with external vendors.Oversee the successful delivery of complex and high-risk projects, ensuring project outcomes are achieved and enterprise solutions are delivered that are responsive to customer needs.Provide expert advice and strategic input into the development of project deliverables, ensuring they meet quality standards and comply with company policies, strategies, and architecture.Manage projects in accordance with best practice guidelines and formal project management approach and methodologies.Develop timely and relevant written submissions, briefs, presentations, and information papers for project stakeholders.Actively manage external vendor relationships, including risk, deliverables, and dependencies.Manage third-party contract negotiations with external vendors.What you bring:The ideal candidate for this Senior Project Manager role brings a wealth of project management expertise along with strong communication skills. You should have proven experience in managing significant system upgrades or integrations and be comfortable interacting with a diverse range of key stakeholders. Your ability to deliver projects that contribute to the strategic direction of the organisation will be crucial, as will your skills in problem-solving, budget management, planning, and reporting. A background in delivering Microsoft Dynamics and/or Amazon Connect projects would be highly desirable.High level of program/project management skills (including knowledge of PRINCE2, Agile or similar Project Management methodology).Strong communication, consultation, and negotiation skills with demonstrated ability to interact with a diverse range of key stakeholders.High-level presentation skills at executive level to ensure effective communication of project status and issues reporting.Demonstrated ability to deliver projects that contribute to the implementation of strategic direction, problem-solving, budget management, planning, and reporting within a large organisation.Ability to build positive relationships with team members, vendors, stakeholders, clients and respond effectively to their needs. Experience in delivering Microsoft Dynamics and/or Amazon Connect projects would be desirable. Experience delivering both Microsoft and AWS projectsStrong stakeholder engagement skills - both internal and externalA strong background in Project/Program ManagementImmediately available - max 1 week notice periodWhat's next:Ready to take the next step in your career? Don't miss this exciting opportunity!Apply today by clicking on the link.About the job Contract Type: Temporary Specialism: Information Technology Focus: Project Management / IT Management Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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