Administrative Assistants (Administration & Office Support)Full timeIf you are highly organised, love problem solving rosters and enjoy being in the front line of customer service delivery then this role is for you!Flexible Work Options Available - Mix of Office & WFHFlex your coordination and relationship-building skills!A rewarding career where you make a positive difference in the lives of others.Our client is a NFP that has been operating in South Australia for over 25 years and is undergoing exciting change and expansion.They have a rare job opportunity available for a talented Scheduling Officer, to join their friendly team, in a 12 months fixed term contract.This is an excellent opportunity to be part of a growing organisation that is focused on delivering successful outcomes for their customers.The Opportunity:You will support their support workers to deliver the best quality services possible, by providing efficient rostering and phone support to their Team, Clients and their families.This is a 4 day a week position working hours of 8am – 4pm, with an on-call component every alternate weekend.There is an opportunity for hybrid, split of office and work-from-home arrangements.About You:A compassionate person, you possess excellent communication skills, empathy for and an understanding of the needs of others.Always reliable, you have a big heart, patience, and a desire to help improve the lives of clients and their families.With exceptional customer service skills and a can-do attitude, you are able to manage a high-volume workflow, whilst maintaining a calm and professional communication style.Ability to prioritise workload, work independently and support the team.Previous experience in scheduling/rostering people and/or services in a fast-paced environment would be an advantage.Experience working within the health, disability or community services sectors and a sound knowledge of the NDIS.On-call/weekend/public holiday work on occasion.Experience with scheduling software desirable.Knowledge and understanding of the SCHADS award.Current valid National Police Check, WWCC and NDIS Clearance, desirable.If you have relevant local experience, full working rights in Australia and want to join an organisation that is professional and provides an opportunity to grow, then apply today to be considered.To submit your application, please apply today with your Resume in WORD Format only. Your interest will be treated in the strictest of confidence.
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