IVE CX & Data is a division of IVE, Australia's leading holistic marketing company. With an unmatched breadth and depth of offering, we guide our clients from idea to execution. Our landscape is constantly shifting and evolving. As marketing natives, so are we. We are forever seeking new ways to navigate the marketing maze and connect our clients with customers.
Driven by data, we provide deep customer insights and specialist marketing technology services. We then implement these through the creation, production, and delivery of targeted personalised communications, across every channel - physical and digital. We unlock the power of data to give our clients a competitive advantage. About the role: This role can be based in Homebush NSW or Sunshine VIC and is central to delivering successful outcomes for our clients and business.
As a Project Manager within CX & Data at IVE you are awesome at engaging the project stakeholders and understanding the key benefits your project is aiming to deliver.
You're an excellent communicator and can convey information clearly to suit your audience who may include clients, senior management, developers, digital or operational team members to help them make decisions quickly or to help understand and follow job instructions effectively. You collaborate and bring people with you to deliver your projects on time and under budget. You're able to jump in, where required, to gather and accurately document client's requirements. You enjoy the challenge of coordinating many different moving parts, across multiple projects and teams and are comfortable with data, logic and the SDLC. You keep key stakeholders up to date through regular status reports. You gain a huge sense of satisfaction when you've completed your project and delivered the key benefits your client was after and you freely share appreciation with your project team. You're a big fan of continuous improvement and enjoy the process of unpacking with the project team what was done well and what could be improved for next time, to extract the lessons learnt to apply to future projects.
Leadership - sets a clear vision and mission for the project, values servant leadership by addressing and removing obstacles/blockers for the team throughout project durationOrganisation skills - demonstrates strong ability to plan, prioritise and manage tasks using appropriate resources and techniques to ensure work is delivered by the agreed due datesProblem Solving - uses good judgement and common sense in getting down to the root cause and challenging assumptions to resolve problems.Decision Making - takes a holistic view, considers potential impacts and able to generate alternatives, critically assess and objectively choose the best optionClear and Constructive Communicator - has experience communicating with people at different levels and in different departments, for example, PM may need to hold meeting with Senior Executive to make them aware of a project issue that needs to be resolved.Collaborator - gets along with others, respectful, takes into consideration other people's point of viewAttention to detail - captures and conveys all relevant information accurately and clearlyExcellent listener - listens to understandGood knowledge of SDLC and Systems - understands the importance of having clearly defined Inputs and their attributes, documentation on what we do with these Inputs to produce the specified Outputs with the goal of full automationVendor Management - ensuring vendors are delivering to our business needsBusiness Analysis - able to gather and document requirements clearly, concisely, and accurately, apply critical thinking and coordinate the implementation of change requestsHas more than 5 years practical experience in a PM or equivalent roleAbout you: Certified/understands PMBOK (Project Management Body of Knowledge) or has undertaken PM training coursesMust have experience in Customer Communication Management - Direct Mail/Print/EDM/Marketing automationGood knowledge of Software Development Life Cycle (SDLC) is an advantage i.e. understands there's different stages; Analysis, Development, System Testing, User Acceptance Testing before we deploy solution into Production along with potential impacts when changes are introduced along the wayMust be hands onKeeping calm and resourceful under pressureExcellent verbal and written communication skills across all internal organisational levels and external suppliersExcellent organisational and time management skillsExcellent attention to detailSolid skills with the suite of Microsoft products - Project, Word, Excel, PowerPointOverall you will have a 'can do' attitude to achieve team targets and be goal oriented.
As part of our IVE Care program, we invest significantly into employee wellbeing, diversity & inclusion, and workplace health & safety. This has helped us to remain the employer of choice across all sectors that we operate in and attract the best talent.
If this sounds like you, please Apply Now and attach your resume and cover letter! Applicants must have the right to live and work in Australia. Posted Date 21 Aug 2024
Location Homebush, NSW / Australia
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