Telecommunications (Information & Communication Technology) As a Project Coordinator at Service Stream, you will be responsible for contributing to the profitability and growth of the organisation by providing project support and coordination of activities within the regional Unify Services project, whilst adhering to relevant statutory legislation and Service Stream policies and procedures.
Nature of position: Permanent, Full Time
Reporting Line: Complex Team Leader QLD
Key Responsibilities: Ensure adherence to processes, timely communication and distribution of relevant documents and information and fulfilment of all completion activities.Ensure internal and external stakeholders are provided with appropriate materials and data to achieve Completion.Liaise with the Field Supervisors and field operatives to ensure timely service delivery and then feedback to clients as required through the clients' databases/emails.Liaise with the Field Service Managers/Field Supervisors to resolve sub-contractor and client queries.Receive and dispatch work and monitor deadlines for field completion dates.Review completed work ticket submissions from sub-contractors and ensure compliance with ticket/project closure requirements.Complete all required reporting to stakeholders in a timely manner.Analyse and determine problem causes and contribute to developing solutions with respect to data and process to provide continuous improvement and optimisation.Undertake other general and administrative tasks as required.About You: Previous experience in meeting client needs and commitmentsPrevious experience in accurately translating physical characteristics of works performed into client invoicingKnowledge of telecommunication practices and NBN customer network an advantageExcellent organisational and administration skillsHigh level attention to detailHigh level of computer literacy; experience using Microsoft Office Suite, Power BI & OracleWell-developed verbal and written communication skillsThis opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.
Benefits: Work for an ASX listed businessConvenient Fortitude Valley office locationSupportive team environmentOpportunities for growth and development within the companyAbout Us: Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base. Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.
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