Program Support Worker

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Miracle Babies Foundation is Australia's leading organisation supporting premature and sick newborns, their families and the hospitals that care for them.
Every year in Australia around 48,000 newborn babies require the help of a Neonatal Intensive Care Unit (NICU) or Special Care Nursery (SCN). 27,000 of these babies are premature and up to 1,000 babies lose their fight for life. Our Vision is to provide Better, Healthier Outcomes for all newborns and their families challenged by prematurity and sickness.
Supporting Miracle Babies Foundation's NurtureProgram services and parent information and the Foundation's activities will improve engagement between Miracle Babies Foundation's internal and external stakeholders increasing parent connection to services, resulting in better, healthier outcomes for families with premature or sick newborns.
This will be achieved by delivering services for families in hospitals, community and online digital platforms. To provide peer support, guidance and hope within the premises of the approved hospital, through NurtureTime, for families that have babies in the Neonatal Intensive Care Unit (NICU) or Special Care Nursery (SCN). The NurtureProgram Support Worker will conduct NurtureGroup's and support the volunteer team to ensure that our continued commitment to provide the highest standard of care in peer to peer parent support for families of premature and sick newborns to families discharged from hospital and deliver other services as required through online digital platforms.
This role will assist in the development of the information hub on the website and promotion of all services and resources as required.
This role works closely with staff and volunteers within NurtureProgram, Miracle Babies Foundation head office and relevant stakeholders. Administration duties and reporting are a further priority of the role.
ESSENTIAL: Must have had a baby who has been an inpatient in a NICU or Special Care Nursery (SCN) (please indicate on your application)Demonstrate a clear separation between yourself and the families you seek to help whilst emotionally mature from your journeyDemonstrate sensitivity, displaying warmth, be non-judgmental and able to communicate effectively with empathy.Ability to develop positive relationships with families, volunteers, hospital staff and external stakeholdersAbility to work collaboratively with managers, employees and volunteers to create a team environmentCapacity to show initiative, drive, ownership, and professionalismCurrent drivers licence and access to a vehicle (work vehicle available, will discuss further)This role is a part-time role. (15 hours fortnightly) Location: Newcastle
2025 start! Interviews will commence end of January 2025 We are seeking someone highly organised and a proactive individual that can work in a fast-paced environment and is passionate about delivering on the vision of achieving 'better, healthier outcomes for newborns and their families challenged by prematurity or sickness.
COVID-19 Vaccination certification - The successful candidate for this position will be required to provide evidence of their double vaccination status.
To submit an application, click "Apply Now" on this job and complete an application form.
For any enquiries, please contact Olivia M via email ****** using the subject line: Peer Support Worker (NurtureProgram) Newcastle via SEEK Your application will include the following questions:
How many years' experience do you have as a Peer Support Worker?Which of the following statements best describes your right to work in Australia?Do you have experience in administration?Do you own or have regular access to a car?Which of the following statements best describes your Covid-19 vaccination status?Do you have a current Working With Children (WWC) Check?Do you have a current Australian driver's licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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